[SOLVED] Prepairing Automatic Repair loop

[CalamitousCactus]

So I built a pc for my wife and I had no issues booting and installing windows. Even started downloading games for her. Well it randomly shut itself off. Went into the preparing automatic repair and before that can do anything it shuts down again and starts the repair sequence again and keeps shutting down before anything happens. It also doesn't allow me to get to the advance setup menu. But I can go in to bios just fine. Also outside of bios when it is in the repair loop the screen splits.

Ryzen 5 3600
Noctua L9 cooler
32gbs of trident z neo
Msi b550 carbon(wifi)
500gb aorus 4.0 m.2
2070 super founders edition
750 evga psu
Lian li o11 dynamic

No oc done

Here are two photos and a video(bottom link) of issue.

https://photos.app.goo.gl/tK15UnpC8UeR81Dx6

New item by CalamitiousCactus

photos.app.goo.gl

https://photos.app.goo.gl/61Z7DErwUti6uMuk6

 

[Colif]

what are specs of the PC?

 

[CalamitousCactus]

Ryzen 5 3600
Noctua L9 cooler
32gbs of trident z neo
Msi b550 carbon(wifi)
500gb aorus 4.0 m.2
2070 super founders edition
750 evga psu
Lian li o11 dynamic

No oc done

 

[Colif]

can you take a photo of the screen split? So i can see what you mean, I should have asked before.
upload it to an image sharing website and show link here.

i don't know if MSI motherboard have Boot Over ride, i think its 2nd time I looked through this today - https://download.msi.com/archive/mnu_exe/mb/E7C90v1.1.pdf
if it does exist its either on boot screen or Save & Exit. It lets you boot off USB without changing boot priority.

try removing some ram and boot with 1 stick and see if its any better.
So you only built it today? Did you update bios on motherboard? You probably don't need the beta as its for Series 5 CPU.

 

[CalamitousCactus]

https://photos.app.goo.gl/7qLjM5c8ZmA5GaEKA

 

[CalamitousCactus]

I built it last night which is why it is dark I apologize. I built it and it was running. And when it started the crap I took photos

 

[CalamitousCactus]

https://photos.app.goo.gl/tK15UnpC8UeR81Dx6

Before it splits

 

[CalamitousCactus]

https://photos.app.goo.gl/61Z7DErwUti6uMuk6

There is a background air woosh that is not the pc btw. Also sorry this vid is dark my newborn was sleeping

 

[Colif]

okay, that is strange. i never seen that before.

I have to go soon but i see what other people think of that. and your problem.

 

[CalamitousCactus]

Thank you for your ideas though

 

[Colif]

so the split screen isn't really the logon screen, its just a remanent of a previous action that GPU shouldn't be showing still.
I am guessing - looks like a graphics card problem of some kind as it should have flushed those from memory and off the screen.
might explain the sudden restart, that seems to happen a lot with gpu errors.
I might be wrong but it is a graphical glitch of some kind, and not one I seen windows do before.

 

[CalamitousCactus]

Hmm... when I get home I'll take my gpu out check cables for it and reinstall it. It would be nice if that's the only issue. If my gpu took a crap I will be sad lol

 

[Colif]

i don't think its a driver error.
I can't find any other examples like it.
Could be the cables I guess.
if it was the cables it wouldn't cause PC to restart like it does.

 

[Colif]

Seen that many many times over the years. It's a sync issue. New video cable (that does not exceed the maximum length called out by the specs) with NO adapters of any kind in the line and make damn sure that both ends are plugged in TIGHT. If he's using HDMI, loose connectors are the most common issue. I never have like that connector.

 

[CalamitousCactus]

Hmmm... I can check that too. It is an hdmi

 

[CalamitousCactus]

Thank you for the effort you are putting in to help

 

[Colif]

I wanted to know cause as well

I won't be here much more time now. I just didn't want to leave you hanging

 

[CalamitousCactus]

I'll definitely post what was the cause if it gets solved

 

[CalamitousCactus]

Soooo.... the cpu was defective. I put the r5 3600 from my pc in to her build and it booted fine and worked right out the gate -_-

 

[Colif]

well, thats an unexpected answer.