Printer says "out of paper" only on Windows 10

[Mastiff37]

I have an Epson WF-3520 printer that suddenly will not print from my Win10 laptop because it always says "out of paper" even though it is not. My wife's Win7 machine can print fine. I've checked I don't have any weird paper sizes selected or anything and reset to default settings to no avail.. Any ideas?

 

[Robert Cook]

when you upgraded to Windows 10, did you reinstall the drivers that are windows 20 compatible? there are many instances where you need new drivers to run with windows 10.

 

[smorizio]

there only one set of drivers for this printer on epson page for 2013. they say they work for windows 10. as this is a work printer make sure you have the default tray and paper set up right.

 

[Mastiff37]

Sorry, I should have been clear that the printer has been working fine on Win10 for many months. It may still be a driver thing, but not as simple as being incompatible with windows 10. Thanks.

 

[little_me]

This might not be related but I've seen computer with win10 and printer having weird issues. Prints first page okay, then starts complaining about paper size on 2nd page. and printing all following pages twice.
Way to fix it was:
Change printer default settings to correct paper size.
Change printer default settings in ALL applications to correct paper size. (yes, it seems to remember that too)
repeat step 2 for ALL profiles in use.

In short, at least in windows 10, printer default settings do not necessarily transfer correctly to applications (word, excel, browsers, whatever you print from)
So verify default paper size/tray both in printer settings and also inside the applications.

 

[Mastiff37]

Well, kind of stupid, but after a full reboot it started working. Don't know what the deal was, but thanks for the help.

 

[Robert Cook]

Did you turn it off and on again? wow I guess this really show just how powerful such an action is. glad it started working. sorry for vanishing for the mean of this post.

 

[Propbuddha]

Restarting the Print Spooler service fixed this issue for me.