Question Problem: Display Comes On, Then Goes Out

MarsColonist

Commendable
Jan 9, 2021
105
9
1,585
Having just built a new PC, I have a problem where I plug in the monitor into the HDMI port and power it on... and I see the motherboard show the first thing you would typically see as the computer would normally start up (some info about the motherboard, brand, whatever), then instead of going into the normal login screen where I can login to Windows, the screen goes dark again as if the computer had been turned off.

Making things even more weird is that the whole PC was working fine the last two days. I logged in, got into Windows, downloaded a bunch of my favorite browsers, games ,etc... and played a while.

Some backstory: right after building the PC, I had a problem with no display showing up on the screen. I did something with the cable running to the monitor, and that fixed the problem then -- for that day. Then I came back the next day and had a problem again with no display image showing. I had wondered if it was a problem with the particular cable I was using (display port to HDMI cable made by Amazon) which I had got brand new, so I got an HDMI cable from a family members' PC after that, plugged it into the HDMI port, and it worked -- for a day.

So I thought Amazon simply sent me a bad cable. But now today I'm finding that the HDMI cable that worked yesterday is no longer working. Now I'm getting the motherboard info to show up on the monitor for a split second, then the screen goes dark.

I have no idea what the problem is at this point. I had wondered if the case was interfering with the cable going into the HDMI ports, so I used a file to shave off some of the plastic on the cable near the port to make sure it could go into the HDMI port all the way. It doesn't seem to have helped at all. The cable went in as far as it could go (which was not far enough in to touch the GPU's metal btw), and the problem persists.

I have no idea what to do at this point. It feels like pure dumb luck at this point if the screen makes it to the login screen or goes dark.
 
Since one of the previous nights had the problem fixed by me taking out the Amazon "Display Port" to HDMI cable and replacing with an HDMI to HDMI cable I found from another PC in the house that was known to be working... I was thinking the problem must have been that Amazon cable.

But tonight, the HDMI to HDMI cable apparently wasn't working with the monitor. So then I took the old Amazon cable out again, plugged that in, and BAM... this time it worked after a few tries of plugging it in and unplugging it.

Now I'm starting to wonder if the problem was never the cables... maybe the problem is that the GPU plugs/ports for display cables are having some kind of problem?

I didn't expect to have a problem with my brand-new GPU like this (if my theory is true that there's something wrong with the GPU), because I got an EVGA brand RTX 3070... and I had the impression that EVGA was a "premium" brand for graphics cards. (It certainly had a "premium" price... anyway).
 
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Swapping out the GPUs seems to have had no effect. When I plug in the monitor cables into the GPU, I'm never sure if I'll get an image or not. How frustrating.

I suppose one of the plugs on the monitor must be damaged or faulty or something?
 
CPU: Ryzen 5 5600X
CPU cooler: Noctua NH-D15S chromax.black
Motherboard: MSI B550-A PRO ATX AM4
Case: be quiet! Pure Base 500DX ATX Mid Tower
Power Supply: Corsair RMX Series RM850x 850 watt 80+ Gold Certified Fully Modular Power Supply
GPU: EVGA RTX 3070
Storage: Samsung 970 EVO 1 TB
RAM: Corsair Vengeance LPX 8gb (4 sticks)... 32 gb total
OS: Windows 10 Home

The monitor is really old. It doesn't have display port connections, only HDMI, and some adapters for DVI connections or something like that. I think I got it sometime around 2008. I have an HDMI to HDMI cable, and a display port to HDMI cable. I have tried both, and both work -- occasionally. Sometimes they don't work. I am starting to strongly suspect the problem is with the connection ports on the monitor, because plugging/unplugging the cables repeatedly for like a half an hour or so eventually results in a connection that lasts for a day or two.

Yes, I only use ONE of the two cables at a time... not both.

Monitor: https://www.bhphotovideo.com/c/prod...281HPB_27_5_Widescreen_LCD_Monitor.html/specs
 
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I think there might besome compatibility issues with dp 1.4a or the hdmi 2.1 on the 3070 to an old monitor. But I that setup you got now, do deserve an 1440p + 144hz monitor, just a suggestion :)