Question Problem PC which starts and reboots randomly ?

Dec 7, 2023
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Hello everyone,

I have a PC that I built 7 years ago which has become unstable,
In fact it starts and reboots randomly,
I cleaned the PC, changed the thermal paste of the processor,
I tested the power supply which is good,
I reinstalled a Win 10 OS, updated all drivers,
change a fan that was defective,
and despite everything it continues to have crashes.
Could you give me some advice on which components could be defective?
what software I could use to identify the problem.
Thanks in advance

OS: WIN 10 pro X64
motherboard: gigabyte H170-HD3
Processor: intel core i5-6500 @ 3.20ghz 792 MHz 4 cores
ram: 2 x 8 GB hyperx
Hard drive: SSD WD 250 GB
 
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

I reinstalled a Win 10 OS
Where did you source the installer for the OS?

I tested the power supply which is good,
How did you test the PSU?
 
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Reactions: Guillaume Guix
Hello and thank you for the welcome

Yes I'm not used to the forums but it was strongly recommended to me,

Here is some information about my system;
CPU: Intel Core i5-6500 @ 3.20 GHz 792 MHz 4 cores
CPU cooler: heatsink + fan
Motherboard: Gigabit H170-HD3
Ram: 16 GB DDR4
SSD/HDD: SSD 250 GB Western Digital blue
GPU: Intel HD GRAPHICS 530
PSU: 650W POWER SUPPLY 2015
Chassis: TOWER
OS: Microsoft Windows 10 Professional 10.0.1905 Build 1945
Monitor: Essential TV

Where did you source the installer for the OS?
Upload to Microsoft

How did you test the PSU?
I took the PSU and took it to a computer repairman who tested it.

I carried out a test with UseDIAG, I will send you the results of the analysis :
 
BIOS version for your motherboard at this moment of time :

SMBIOSBIOSVersion : F21
Manufacturer : American Megatrends Inc.
Name : BIOS Date: 03/07/17 17:41:53 Ver: 05.0000C
SerialNumber : Default string
Version : ALASKA - 1072009