Question Problem with TP-LINK Archer BE9300/BE550 Router ?

[MajorTom308]

I've been using this router for about a month, and noticed a weird conflict. It does not matter if I use 2.4, 5, or 6 bands.

If I turn on IPv6, some of my apps on my Samsung Galaxy S21 Ultra crash/hang on startup or are really slow to start, like 2 or 3 minutes.

And yes I have done uninstalling reinstalling, cleared the phones cache etc. Short of doing a factory reset which is a PITA.

Since I don't have another phone, I am not able to see if it is a phone or router issue.
Does anyone have this router and having the same problem?

 

[Ralston18]

Is IPv6 truly required? Or provides some specific value with respect to services and/or performance when IPv6 works?

If not just leave IPv6 disabled. Often problematic for many users.

The router's logs (if available and enabled) may offer some clue. Who has full admin rights to the TP-Link router? You will need help from that person.

 

[frzrcp]

I've been using this router for about a month, and noticed a weird conflict. It does not matter if I use 2.4, 5, or 6 bands.

If I turn on IPv6, some of my apps on my Samsung Galaxy S21 Ultra crash/hang on startup or are really slow to start, like 2 or 3 minutes.

And yes I have done uninstalling reinstalling, cleared the phones cache etc. Short of doing a factory reset which is a PITA.

Since I don't have another phone, I am not able to see if it is a phone or router issue.
Does anyone have this router and having the same problem?

I'm having the same problem. Been using the BE550 with IPv6 enabled gigabit FTTP for a few months with no issues, but the last few weeks I've had exactly the same problems that you've described, on my Galaxy S24U. Apps will hang, webpages won't load fully. If I switch to another channel it works fine, then after a short while it will start hanging again. Fast.com speed tests drop to around 2Mbps, when I usually get 900+

Using the TP Link WiFi Toolkit app I can see that I'm losing loads of packets during the IPv6 Ping Test. I'm not getting this issue on other mobile devices, a laptop or a wired desktop, just the Android phone. I've tried clearing caches etc but nothing has worked. I'm not sure what else to try.

 

[bill001g]

This is very strange because ipv6 has nothing at all to do with how the data is carried. Wifi and ethernet are all using mac addresses to transfer data inside your house. IPv4 and IPv6 are used to carry the data outside your house. Very technically data does not even need to have any kind of ip address if all the communication is inside your house. Many years ago there were data protocols that did not use IP addresses only mac addresses.

It is hard to say why it only affects android. They could be doing something strange that is conflicting with the router implementation of IPv6. Some routers attempt to run NAT on ipv6 depending on how the ISP implements IPv6

Again as recommended above why not just disable IPv6. It is strange issues like you are having and many other almost unexplainable performance issues why I always recommend to never use IPv6. There is a very tiny number of sites in asia that only use ipv6 but there are also proxy sites to solve that issue if you would really need to get to those sites.

 

[cruisetung]

https://grok.com/share/bGVnYWN5_fabcd9d5-ef06-40f5-8ef3-be95d531c0a6

 

[frzrcp]

This is very strange because ipv6 has nothing at all to do with how the data is carried. Wifi and ethernet are all using mac addresses to transfer data inside your house. IPv4 and IPv6 are used to carry the data outside your house. Very technically data does not even need to have any kind of ip address if all the communication is inside your house. Many years ago there were data protocols that did not use IP addresses only mac addresses.

It is hard to say why it only affects android. They could be doing something strange that is conflicting with the router implementation of IPv6. Some routers attempt to run NAT on ipv6 depending on how the ISP implements IPv6

Again as recommended above why not just disable IPv6. It is strange issues like you are having and many other almost unexplainable performance issues why I always recommend to never use IPv6. There is a very tiny number of sites in asia that only use ipv6 but there are also proxy sites to solve that issue if you would really need to get to those sites.

I've posted some screenshots of the issue, speeds, packet loss etc from Fast.com and WiFi Toolkit etc in this thread. I did think I'd solved the issue a while ago by switching off Flow Control in the router settings but it's come back recently, having changed nothing expect perhaps an automatic router firmware upgrade.

https://www.reddit.com/r/TpLink/s/HxzxXuhUpp

Not sure if it's noteworthy but when this happens, the Download speeds drop right down to 2Mbps and I get multiple packet losses, but the Upload speeds are unaffected and stay at 100+.

I've just noticed now that in the WiFi Toolkit tests, when I'm getting full speed the "Bandwidth" is at 1000M and when it's slow it is at 10M. I'm not sure which settings affect this Bandwidth, QOS is switched off and I'm standing in the same spot for all tests.

 

[cruisetung]

Some said turning off ipv6 did solve his problem

https://www.reddit.com/r/techsuppor...=web3xcss&utm_term=1&utm_content=share_button