Question Problems Getting High Definition Audio to Play

[tonymnace]

On my new system that I just bought, which is one with an AMD Ryzen 7 9800X3D processor, 32 GB of Memory, and a NVIDEA GeForce RTX 4070 video card with 12 GB or memory and running Windows 11, I can't get the audio to work when I select the NVIDIA High Definition Audio under sound. The other device listed says Speakers Realtek Audio, and I get sound when that is selected. Why is the high def audio not working? It is enabled in the BIOS. Is that coming off the video card somehow? I also see I have two display adapters listed under display in device manager. One is the NVIDIA one and the other is AMD Radeon Graphics. Is that the one on the mother board? When I right click on the desktop and get the display window, I see AMD Software: Adrenalin Edition. Is that running my display and not the NVIDIA card and could that be why I'm not getting the high def audio? What is that AMD software?

 

[Lutfij]

Why is the high def audio not working?
If the display you have doesn't have built in speakers nor if your HDMI is hooked to an audio receiver, you won't get audio output out by selecting Nvidia High Definition Audio. This leads me to ask, what is the make and model of your audio equipment and how are you hooked to your audio output device?

If you're hooked to the motherboard's onboard audio ports, then you need to have Realtek Audio as your default audio device.

When I right click on the desktop and get the display window, I see AMD Software: Adrenalin Edition.
To avoid spaghetti brains, please list your specs like so;
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
I say spaghetti since the second line of your wall of text shows that you own an Nvidia discrete GPU, not an AMD discrete GPU, so you shouldn't be seeing AMD's adrenalin edition app listed in the Display Settings/context menu.

Did you install the OS or did the system comes with the OS and app's installed?

 

[tonymnace]

This was a prebuilt computer. Here's my system info.

OS Name Microsoft Windows 11 Home
Version 10.0.26100 Build 26100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7E18
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD Ryzen 7 9800X3D 8-Core Processor, 4700 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. 1.80, 10/9/2024
SMBIOS Version 3.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product PRO B650-VC WIFI III (MS-7E18)
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
User Name Desktop\tonyn
Time Zone US Eastern Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.1 GB
Available Physical Memory 19.3 GB
Total Virtual Memory 51.1 GB
Available Virtual Memory 36.0 GB
Page File Space 20.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties Base Virtualization Support
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
App Control for Business policy Enforced
App Control for Business user mode policy Audit
Automatic Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Are there video cards where you can plug in audio? The only one I see is on the motherboard. This is a brand new computer by the way. Oh, and I just have it hooked up to desktop speakers.