Problems with upgrading/installing Windows 10 from 8.1

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bepley73

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Jul 29, 2015
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I have tried upgrading and even tried a fresh install of Windows 10 but I constantly get the same error and it fails to upgrade/install.

The error code is 0x8007002-0x20009 The installation failed in the SAFE_OS phase with an error during PREPARE_ROLLBACK operation.

I've researched and don't seem to see a clear method of fixing.

I tried running Windows Update Diagnostic and it didn't seem to help.

As I mentioned I even tried to do a fresh install of Win 10 set to save nothing and rewrite everything. Still the same error.

Any help would be greatly appreciated. It's been very frustrating trying to get this upgrade.

If it helps, I run Windows on an SSD. Processor is an i7 and 12GB memory.

Once again any assistance is greatly appreciated!
 
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