[SOLVED] Problems with windows 10 "My phone" feature

mickycond86

Distinguished
Sep 1, 2011
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1
18,515
Hello everyone...
I was trying to connect my phone to the computer the other day
So I've read that I need to go into the "My phone" app at windows 10 to be able
to connect my phone
But the problem was - when I was trying to get inside the app called " My phone "
the app hitself crashed , and crashed again when I was trying to get inside the app " My phone " again ...
and it keeps doing it after updating the system to windows 10 1903

What could be the case ?
every help would be cool ...
Thank you
 
Solution
The App is called Your Phone, not My phone.

D3lv6ND.jpg


https://support.microsoft.com/en-au/help/4459358/windows-10-your-phone-app-help

Are you using the right program?

From what I have read, the latest INsider build of WIn 10 has a new phone app, so it might fix the crashing.

https://answers.microsoft.com/en-us...r/aa567551-4c0b-4e4d-ae09-ef75b4dcd294?page=2

https://answers.microsoft.com/en-us...-without/3506755f-f04b-4a38-8d38-bbd4dcdf09ac

You could try this but it may not help (it has already been suggested in the 2 links above)
right click start button
choose...
The App is called Your Phone, not My phone.

D3lv6ND.jpg


https://support.microsoft.com/en-au/help/4459358/windows-10-your-phone-app-help

Are you using the right program?

From what I have read, the latest INsider build of WIn 10 has a new phone app, so it might fix the crashing.

https://answers.microsoft.com/en-us...r/aa567551-4c0b-4e4d-ae09-ef75b4dcd294?page=2

https://answers.microsoft.com/en-us...-without/3506755f-f04b-4a38-8d38-bbd4dcdf09ac

You could try this but it may not help (it has already been suggested in the 2 links above)
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
 
Solution