Process1 Initialization Failed

[martin24h]

Hi! I have been using my computer with Windows 10 normally for over a year now.



A couple of days ago, I downloaded what I thought to be a game but turned out to be the Mail.ru virus. I deleted everything normally; however, I am afraid I accidentally also deleted something from Windows itself since after I tried to restart the computer, Windows wasn't able to start and said: Process1 Initialization Failed.



The computer said it was fixing the problem (and got to 100%) but never actually fixed anything. After the automated attempt at fixing the problem, it went to a small menu that asked to either restart the computer or look at advanced settings. Restarting the computer followed this same cycle again. In advanced settings I had the option of: Continue to Windows (which didn't work), Turn off, use a device (which I don't know how to work with) or to clean the hard drive (which also didn't work).



I have two hard drives a 128gb ssd (which contains windows) and 3Tb hdd (mostly for games and other apps).



I still have the USB with Windows ISO in it in case I need to download Windows to the PC again, but, I don't know if downloading it into an ssd with already written data may break it.



I don't know how to fix my computer and appreciate all the help!

Thank you!

 

[jojesa]

If you want to keep your files then try 'System Restore' or 'Refresh Your PC'
Boot from the USB with the Windows installation and select 'Repair your computer'. Select 'Troubleshoot', 'Advanced options then 'System Restore'.

If you decide to perform a clean installation, it will erase everything already stored on your SSD. Also, depending on how you installed apps on the other HDD the apps might not work properly and you might need to install them back.

 

[martin24h]

If you want to keep your files then try 'System Restore' or 'Refresh Your PC'
Boot from the USB with the Windows installation and select 'Repair your computer'. Select 'Troubleshoot', 'Advanced options then 'System Restore'.

If you decide to perform a clean installation, it will erase everything already stored on your SSD. Also, depending on how you installed apps on the other HDD the apps might not work properly and you might need to install them back.

I tried the System Restore and it does nothing. It just goes back to the screen I was in before pressing the System Restore option.

On another note, I don't know how to just boot up to the USB. There is an option (after pressing the advanced settings menu) of using an external device, which is what I normally use to get into the USB. However, this just lets me do a clean instalation of Windows and doesn't give me the option to Repair my computer. In addition, it doesn't let me install Windows again in the SSD because it says the SSD has no space.