Question Programs crashing without error

Veizzo

Distinguished
Apr 9, 2017
7
0
18,510
Hello,

Ran into this issue today where I tried installed TeamViewer and the installer kept crashing on me before I could even press ‘Next’ to finish the install setup. I used chrome to install the newest version of TeamViewer and figured maybe it was my browser bugging out. I opened Microsoft Edge to attempt to install the app through there but was then experiencing the same crash with Edge, as I was with the installer.

Took it a step further to try and find out what was actually going on and opened my Event Viewer app to see what was causing these crashes, and once again, I had the same crash happen with Event Viewer.

Everything I do normally like game, and use Google chrome etc all seem to work fine, but only discovered this problem today after trying to install TeamViewer. Then discovered it was happening with Edge (which I rarely use) and Event Viewer (which I used once today when it crashed)

I’ve also tried running cmd as admin and punching in sfc /scannow which came back as good with no integrity violations. I’ve scanned my SSD where these things are installed on, and that also came back as good. My PC is always up-to-date so that should not be an issue (unless the security update that has been failing me for months could be the issue?) and I’ve even tried the best known way to fix everything which is restarting my machine… that also didn’t change anything.

If anyone has any solution, or anything I can try to attempt to solve this issue, please let me know! Would be greatly appreciated!!

Thank you
 
Last edited:

Colif

Win 11 Master
Moderator
right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter


Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11