Programs Not Responding

[bmanharris]

I recently got a new ssd for my laptop. I put it into an open sata bay and formatted the old hdd and performed a clean install of windows to the ssd. Since then i have installed many games and various other programs to my system between the hdd and the ssd. However more often then not when I run certain programs they will freeze up. The only way to close them is through the control panel. To make matters worse they then will not relaunch until after a system reboot. However i cant just hit shutdown to reboot. That seems to not work also. I have to hold the power button until my laptop shuts down. If anyone has any ideas on how to fix this i would greatly appreciate it. Thanks

 

[LordLuciendar]

At first glance it doesn't sound like a storage issue. It could be your HDD is failing and the sectors holding resources for those apps are faulty, but it's more likely that there is some type of compatibility issue or configuration problem.

Next time it happens, open Resource Monitor and take a look at the open handles on your disk drives/processor/memory. The frozen app probably isn't shut down fully and if you end-task you'll be able to start it up again.

If you want more help, we'll need more information. You say certain programs, which ones? What is the laptop configuration (Make/Model, OS (Updated?), Processor (Overclocked?), Memory Size/Make/Model/Configuration, SSD Make/Model/Size/Free Space, HDD Make/Model/Size/Free Space, Graphics Make/Model/Memory)? What security software do you run, any monitoring or cleanup apps?... I'm sure I'm forgetting stuff, but more information=better responses.

 

[bmanharris]

It will do it with many games such as sims 4 or borderlands 2. It does it on occasion with teamspeak, and even windows explorer. if i coipy large files from my ssd to my desktop to make them run faster it will freeze up and crash. I dont know much about the tech support side of a pc so i dont know hwat you meant by open handles.
The laptop is an asus rog g751jl http://prntscr.com/eh53jc
8gb ram 1tb hdd that was in it when i bought it, a 960 gb sandisk ultra ii ssd and the gpu is a nvidia geforce gtx 965M. my security software is windows defender.

 

[LordLuciendar]

I'd really look at Resource Monitor (Right click Taskbar, click Task Manager, click Performance tab, click Open Resource Monitor link at bottom, or just start typing Resource Monitor at the Start Menu).

Once you've got that open, sort CPU by average CPU, Disk by Total (B/sec), Network by Total (B/Sec), and Memory by Working Set, all descending. Wait for it to stutter, take a screenshot and post it here and we can look at the processes that were running and if anything looks out of place.

Nothing about your hardware specs looks to be the cause. Make sure the computer is fully up-to-date, and maybe double check graphics drivers for updates as well.

 

[bmanharris]

cpu: https://drive.google.com/file/d/0B_t8JZyVJmmhNTFsX0QzUXpxZXc/view?usp=sharing
disk: https://drive.google.com/file/d/0B_t8JZyVJmmhT2poTzFVNXc3Zk0/view?usp=sharing
memory: https://drive.google.com/file/d/0B_t8JZyVJmmhN3pfS0IwX1Vza00/view?usp=sharing

I tried to launch the sims 4 and it froze up to the point that I had to create a new desktop environment just to open the task manager, and I could not open anything else. I couldn't launch chrome for screen shots, couldn't screenshot with light shot to upload. Therefore I had to take the pictures with my cell phone camera.

 

[bmanharris]

bump