R9 290 crashes when put underload

[theroddymartin]

Whenever i put my r9 290 under any significant load it freezes and crashes (https://imgur.com/a/H3ZUE, https://imgur.com/ybesJrw).
Cntrl+alt+dlt menu is sometimes available but often I am forced to hard restart. I doubt its a temperature problem though it may be and I am running it off a EVGA supernova 750 so it is almost certainly not voltage or lack thereof. I have tried forcing constant voltage which is evidently helpful (or not) and messing with fan curves to improve temps (also unhelpful). the only thing that has worked-ish is reducing voltage by 20% in afterburner which made some games that would always crash only crash occasionally.

 

[renz496]

what is the exact model for your 290? is it factory overclocked model? or did you manually overclocked the card?

 

[theroddymartin]

what is the exact model for your 290? is it factory overclocked model? or did you manually overclocked the card?

I have never used afterburner to change anything besides fan curves and more recently forcing constant voltage. I do not know if the card came pre-overclocked but this should prove useful:
PCPartPicker part list: https://pcpartpicker.com/list/VxqG9W
Price breakdown by merchant: https://pcpartpicker.com/list/VxqG9W/by_merchant/

CPU: AMD - FX-8350 4.0GHz 8-Core Processor ($116.69 @ OutletPC)
CPU Cooler: Corsair - H75 54.0 CFM Liquid CPU Cooler ($74.99 @ Amazon)
Motherboard: MSI - 970 GAMING ATX AM3+ Motherboard ($202.87 @ OutletPC)
Memory: Corsair - Vengeance 8GB (2 x 4GB) DDR3-1866 Memory
Storage: Samsung - 840 EVO 250GB 2.5" Solid State Drive ($138.69 @ OutletPC)
Storage: Seagate - Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($64.98 @ Amazon)
Video Card: MSI - Radeon R9 290 4GB TWIN FROZR Video Card
Case: Corsair - Graphite Series 230T Black ATX Mid Tower Case ($79.85 @ Newegg Marketplace)
Power Supply: EVGA - SuperNOVA G2 750W 80+ Gold Certified Fully-Modular ATX Power Supply ($99.95 @ Amazon)
Optical Drive: Asus - DRW-24B1ST/BLK/B/AS DVD/CD Writer ($16.49 @ OutletPC)
Wireless Network Adapter: Rosewill - RNX-N250PCe PCI-Express x1 802.11b/g/n Wi-Fi Adapter ($16.79 @ Amazon)

 

[renz496]

Video Card: MSI - Radeon R9 290 4GB TWIN FROZR Video Card

so your current GPU is exactly that model? can you check what the core clock is when running games? (you can use MSI AB On screen display or GPU Z).

 

[theroddymartin]

Video Card: MSI - Radeon R9 290 4GB TWIN FROZR Video Card

so your current GPU is exactly that model? can you check what the core clock is when running games? (you can use MSI AB On screen display or GPU Z).

Played titanfall 2 until a freeze and crash with the HW monitor on (https://imgur.com/a/lJW0I). AS you can see, clock speeds are not unreasonably high, not is temp, and it took literally 13 seconds in match for the crash to occur. Also yes, that is the exact model of GPU I currently have.

 

[renz496]

The image is very blur but is it correct that gpu core clock at 915mhz?

 

[theroddymartin]

The image is very blur but is it correct that gpu core clock at 915mhz?

yes
I also tried fresh install of all new drivers: didn't work

 

[renz496]

Then time to get new gpu. It seems to me ylur glu is already on it's way out.

 

[alrobichaud]

Try underclocking your memory by 30 MHz. I just got rid of an r9 290x that would black screen freeze at the stock 1250 MHz. I did a lot of research and found out this was common for the 290 and 290x. Mine ran ran rock solid at 1230 MHz any anytime my card was changed back to stock, it would freeze. It's been a year of he'll. Mine was an rma replacement from XFX. As a result, I am done with xfx and AMD for good.

 

[renz496]

The black screen issue is quite common up to hawaii generation i think. But looking fro the artifact he got i think there might be faulty hardware. Downclock the memory and core clock further might solve tge problem though if you can't even run the thing even at it's stock clock then that's already warrant for RMA (if you still have the warranty). Too bad the 290 is quite capable GPU even by today standard.