R9 290x Black screen/Crash

Toggle sidebar Toggle sidebar
Status
Not open for further replies.
ajburr47

ajburr47

Honorable
Nov 29, 2013
9
0
10,510
Okay, I've seen a lot of posts about this 290x issue crashing games and such, but I still haven't seen anything I can do to fix it.

It's weird because I installed the card. turned the computer on, then installed the driver that I found on the AMD website. After installed, the computer started up, screen went black, and reset itself. After that, I wiped all the AMD drivers off my computer, installed the drivers on the disc that came with the card. For some reason if functioned long enough for me to play one round in BF4. I was pretty ecstatic about it, but eventually when I was on the desktop it crashed again.

This is ridiculous. I wanted the best card I could find, and now my computer is essentially unusable, unless I'm in safe mode.

Is there an answer? Or am I screwed?
 
Solution
jk47_99
I have one version of the black screen issue as well, but mine only black screens when I am playing a graphicially intensive game like Crysis 3.

I have tried a lot of things, try them out and see if any of them work for you:

14.1 Beta driver
Update card BIOS (tech power up has a large selection)
Disable CCC
Use DDU + manual removal of all AMD folders
Try Windows 7 (it was more stable and I got higher FPS)
Lower/higher voltage
Lower/higher power limit
Lower mem clock
Lower core clock
Increase fan speed
Use two seperate PCI connectors, one for 6 pin one for 8 pin, not a shared one

If none of those work then your two options are to either wait for a driver that fixes it, or RMA the card.

More info can be found here...
Sort by date Sort by votes


Brand is ePower (some lame generic thing I guess), but it's barely 6 months old.
 
Upvote 0 Downvote
I have one version of the black screen issue as well, but mine only black screens when I am playing a graphicially intensive game like Crysis 3.

I have tried a lot of things, try them out and see if any of them work for you:

14.1 Beta driver
Update card BIOS (tech power up has a large selection)
Disable CCC
Use DDU + manual removal of all AMD folders
Try Windows 7 (it was more stable and I got higher FPS)
Lower/higher voltage
Lower/higher power limit
Lower mem clock
Lower core clock
Increase fan speed
Use two seperate PCI connectors, one for 6 pin one for 8 pin, not a shared one

If none of those work then your two options are to either wait for a driver that fixes it, or RMA the card.

More info can be found here:
http://www.overclock.net/t/1441349/290-290x-black-screen-poll
 
Upvote 0 Downvote
Solution
Okay, let me check off some of the things you suggested.

14.1 doesn't work either
Manually removed AMD drivers (about a dozen times now)
I'm using Win7
I'm already using two different PCI connectors.

The following I assumed I had to change in CCC, but I actually don't know how to do them:
Disable CCC
Lower/higher voltage
Lower/higher power limit
Lower mem clock
Lower core clock
Increase fan speed
(please let me know if I can do any of this in safe mode or whatever)

Another thing to note is that no matter what AMD driver I install, when it's done I get the message that there were "warnings" during installation.
 
Upvote 0 Downvote
You need to install either Sapphire Trixx or MSI Afterburner, these will let you change those settings. To do it in CCC, you need to enable overdrive. This can be found under the performance menu option.

Yeah I had those warnings too sometimes, but using the latest DDU driver cleaner and letting it run in safe mode has fixed that.

Some people have found that when they RMA the card and get a new one, it works fine without all this messing around.
 
Upvote 0 Downvote
I RMA'd my first card. My second card wasn't as bad but still black screened frequently. I've fixed the issue by removing all drivers, installing the '13.11 Beta 9.5' DRIVERS ONLY without Catalyst.
 
Upvote 0 Downvote


Sad, looks like AMD is still struggling with drivers.
 
Upvote 0 Downvote
I have a Asus R9 290 DirectCU II and get black screens too, especially when I connect my 32" tv to the HDMI port. It blacks out less than 5 mins after boot up. it's just happened once over DVI since I bought the card (a week ago). I have a Dell U2412M. I can play bf4 for hours.. it only happened once while surfing the internet (over DVI - when I connect the hdmi cable the pc is unusable). over hdmi, it goes black a few seconds then the pc resets itself. as I said before, it's never happened during gameplay.

I'll try to uninstall CCC software and re-install driver only and see how it goes
 
Upvote 0 Downvote
happens to me the same thing, only happens when I'm in the browser or desktop applications. I can play games for hours as BF4 and nothing happens but go to the browser and immediately happens to me. I've tried everything, I have now reduced the frequency of the memory clock to 1250 and is working well for the last 30 min. I bought it las week...
 
Upvote 0 Downvote


yeah, same for me. it happened while browsing with chrome... never happened during gameplay... anyway, i returned the card. as soon as i get the refund, I'll go for the GTX 780... i liked the card.. well maybe next round..
 
Upvote 0 Downvote
Hey guys I have a temporary solution to fix the problem.


If u have a sapphire or another card just download the sofware like sapphire TRIXX or MSI afterburner and put the [VDDC Offset] to 50 and the [Power Limit to +50] it must solve ur black screens.

I did it last week and since 0 black screens!

PD: I had a black screen every 5 minutes since I bought the card
 
Upvote 0 Downvote
Might have something here... I ended up after all day playing around downclocking my gpu and I managed to get into Crysis 2 and I have not been able to be in a game all day untill the clock I streamed what I was doing as I couldnt record normaly as when it crash I would lose the footage so i streamed so it saves check this out http://en-gb.twitch.tv/dzwrealkiller/b/512566177




Its not much but I have GPU-Z up showing temps and shit and I show where I downclocked the card and ran the game in 720p windowed then upped it to 1080p windowed and then 1080p full screen and I was happy then tried battlefiled 4 and it crashed right away 🙁 but could be onto something... I think the OC that came on the card might just be unstable. but i need someone that know what there looking at to take a look at the gpu-z
 
Upvote 0 Downvote


Same exact thing for me, I think I will just RMA the card.
 
Upvote 0 Downvote
i have the same problem, only happens when playing graphically intensive games. Tough doesn't happen everytime. Last time i left the computer with the heaven benchmark on , it worked for 2 hours without an issue.

I tried the RMA the card , but tech service didn't accept it. So im stuck with it.

Tried with the new beta drivers, they seems more stable, but they don't solve the problem either. i still get black screens , rarely tough (maybe once in 5-6 hours of gaming).

If you can RMA , do it. If you can't , then so far , only possible solution seems to be playing the voltages with Afterburner. Maybe a new driver/bios will be the answer , but i kinda lost my hope.
 
Upvote 1 Downvote


What do you mean "tech service didn't accept it" did you have the receipt? The card is under warranty you could sue them.
 
Upvote 0 Downvote
The card is under warranty. But then you have to show them the black screens in limited time. These Black screens can happen any time, in 5 mins, or in 3 hours. Also i send them the videos of the problem , told that its a very common error with R290 series. But no success.

All they say is, they ran a few benchmarks on the card, and did't get any errors.
 
Upvote 0 Downvote
I bought a MSI R9 290 BF4, with a Gelid Cooler. This card has been very faulty. I tried flashing both bios`s, still the same.
I have been on a number of forums, and nobody could give me anything that improved things.
Now i`m giving it a second go. I have upped the voltage in the motherboard bios to +0.300 volts, and it seems a little more stable, but i still cannot get into any games, just keeps freezing or giving me black screens.
I have tried different monitor outputs, i have dropped the VRM clock to 1000Mhz, tried old and new AMD drivers, still the same.
The PSU is using 2 seperate connections for the power, no difference.
i am very dissappointed, i cannot RMA, because the cooler has been changed. I was also very annoyed with the poor response i had from MSI technical support, before i even told the the problem.
AMD should re-call all the cards, because they are faulty.
 
Upvote 0 Downvote
I have very same problem to you guys ( with my HD 7970 ). It's playing up recently, i was playing world of tank ( on high setting which i did before ), then it went black, nothing i can do but press the power button.

However, i swap the GPU to my wife's PC which is nearly identical to my PC's specs. Run a stress test with MSI Kombustor 3.0 for 3mins+ and it is just fine ... Maybe i didn't run it long enough ... but what is the possibly caused it to went black though.

My specs:

  • I5 3570k - was running at 3.4GHz at the time it crashed
    ATI HD 7970 MSI Twin Froz III - was running at stock speed
    G.skill 2x4GB
    Evo 212 cooler
    XFX pro 850W
    Asrock Z77 pro4
    Kingston SSD - Win7 64 bits on it
    Samsung SSD - as 2nd drive
    CCC - 14.1 - it crash with 13.9 then i upgrade it
Edit: My wife PC's specs

  • I5 3570k - was running at "auto" at the time it crashed
    G.skill 8GB
    Evo 212 cooler
    XFX pro 850W - slightly different in term of wired
    Asus P8 Z77 M pro
    Intel 512 SSD - Win7 64 bits on it
    CCC 13.9 + Direct 3D 9.14 + Open GL 6.14

My BIOS was up to date.
 
Upvote 0 Downvote
Status
Not open for further replies.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom