R9 390 is to hot?

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

Billiam123

Commendable
Mar 20, 2016
15
0
1,510
I just built my first PC everything seems to be working fine, But my Asus Radeon R9 390 8GB Strix Video Card seems to be running hotter then average. (It's not overclockable or anything like that so I dunno why its so hot.)

60~ on idle. (blank desktop or browsing internet on how to reduce GPU heat etc)
70~ When just watching a youtube video.
80-90 When playing games, (Ex:Far cry primal, Lichdom battle mage, Injustice gods among us, Warhammer Dawn of war 1 & 2, Doom open beta, HItman) pretty much any game I've tried.

The reason I choose a "Strix" video card was because it was meant to be "30% Cooler. 0dB Gaming" meaning if I hadn't got the "30% cooler" and got another graphics card I would be running at 86 idle, 100 while watching youtube and 115-130 while gaming? That doesn't seem right.

The 60~ idle I'm not so worried about and I don' think neither is the 70~ while watching youtube is a huge problem but 80-90 while playing any game (changing to the lowest settings in game doesn't seem to effect anything) concerns me not that it will blow up or start a fire or anything just that it will harm the lifespan of my GPU because a lot of posts I've read said to be concerns when it gets to 90 and gets pretty close to that consistently and the reason I bring up the idle and youtube temperatures because of the fact that it's higher then average seems to have some relation to the issue. (Not just higher while gaming but higher in general)

I opened up both sides of my case and it didn't really effect the temp (maybe few degrees) so I don't think it's a air flow issue. (Fairly spacious case with two 120mm fans with the intake blowing basically onto the graphics card)

I have setup a MSI afterburner custom fan setting to play at cooler temps which cools down about 10degrees but fans are pretty load and fast which I don't think is healthy for the lifespan either..

Is it like a option somewhere that's making it run hot that I can adjust or something like are there tips and tricks to make GPU's run cooler in general by disabling/enabling things? The "Clocks" seem high I have no idea what they are or do but there always at 1050/1500 idk if thats normal? (Even if they seem obvious tips to you, I know next to nothing about GPU cooling since this is my first build) Any help at all would be appreciated.

Full computer build:
http://au.pcpartpicker.com/p/LgNRjX

Radeon stats:
Radeon Software Version - 16.3.2
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon (TM) R9 390 Series
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1050 MHz
Memory Clock - 1500Mhz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
 
Solution


I never cured the problem. Never found a good solution. Just small fixes that sort of pacified the problem. Stopped using Afterburner, went to Sapphire's site and downloaded Trixx. Set my power limits to 50% and slowly raised my clocks under normal fan speed. Raised my gpu voltage and mem slow. Everything setting was very slow. Still I'm running mid @85/86c under full load with 65% fan. Idle @59c/62c with 40% fan. Just a little better, than @88c/94c with 70% fan using Afterburner. As long as I'm not crashing, no tearing or stutter I'm going to let it go and run it into the dirt. I'm sorry I bought Asus 390. I'll get another Nvidia for 1440p next time.

I was online looking at waterblocks last night and seen an Alphcool waterblock cooler for Strix. I would purchase it but newer, better gpu cards are already out. EKWB annouced they weren't making a waterblock for AMD R9 390.

http://www.alphacool.com/

http://www.aquatuning.us/water-cooling/gpu-water-blocks/gpu-full-cover/19917/alphacool-nexxxos-gpx-ati-r9-390-m01-mit-backplate-schwarz

https://www.amazon.co.uk/Alphacool-390X-STRIX-NexXxoS-Waterblock/dp/B019ANBGOG

http://www.alphacool.com/download/compatibility%20list%20ATI.pdf

https://www.youtube.com/watch?v=rL0nYLQ2WU0

Sorry, hope this helps.
 


Before this thread is closed I wanted to let know that I finally fixed the heat issue with the Asus Strix R9 390.

As I stated before I replaced the Thermal paste not long after I got it, well it helped so some degree for awhile, but it wasnt that big of a difference. Week ago I tried going from the "line" method like I use with my CPU's to the "spread" method and big improvement at first, but I noticed temps would spike quickly and based on the game would either be much cooler or hotter. I also noticed the heatsink's heatpipes were only warm to the touch, despite core temp reading 90c at the time of touching it. That with the quick temp spikes told me there was a heat exchange issue, which I figured might happen since I spreaded the compound to thin when doing the re-apply of it. So I went back this morning and re-did it for the 4th time (total since I bought this card in May), but this time I speaded it about 2 1/2 times thicker and WOW what a difference!!!

Here is what I recorded AFTER lowering fan speeds on my profile, lowering my case fan speeds AND going from bone stock settings to 1150 on the core and 1700 on the memory, +10 Power % and NO voltage increase (yea temps dropped that low). My card has a 84.7% ASIC rating via GPU-Z.

All games at absolute highest settings @ 1440p
GTA V- Went from 92c (line) stock down to 78c (spread) with OC *35 min playtime*
Fallout 4- 89c stock down to 77c with OC *45 min playtime*
Rocket League- 93c stock down to (and I cant make this up) 67c!!.... *2 matches*

The rest of my games yielded about the same results 88-92c stock settings/high fan speeds down to 78-81c Overclocked/Lower fan speeds on average. Before this last re-apply ANY OC on the card would shoot it up to 94c almost instantly, with a crash soon after, so I was stuck leaving it at stock settings. Best part is PC is whisper quiet again, like it was when I had my GTX 770 before upgrade. I can't believe the difference, sadly it took quite a bit of trial and error on applying the sweet spot amount of paste to fix this frustrating heat/noise issue.

So anyone with the Strix version of the Asus R9 390, do yourself a favor and remove the back plate, remove the paste fully off the GPU and Heatsink with alcohol and reapply with some higher end paste like Arctic Silver 5. Do the "spread" method and possibly a little trial and error on the thickness and you should be good to go. Arctic Silver takes about 1-2 weeks to set, so my temps should drop another 3-5c on average once it does. Just wanted to share this before the thread got locked. *EDIT* there are plenty of videos on YouTube on how to remove/apply thermal compound and how to do the "spread" method if unfamiliar.
 
Solution


Thanks for this tip. Should've told you sooner but I lost the Email going into spam. I decided to forgo the warranty and repaste the 390 Strix. I popped the fans and heatsink off AND FOUND 1/3 of the dieblock surrounding the gpu chip had thermo paste. I had enough paste to smear two more cards! For all that technology and engineering they put into this gpu card, here was a ton of paste to ruin it. Sorta p!553d.
I tossed the 5h!77y backplate, too. Repasted the card and threw it back into the rig. Yes! My temps came down rediculously. At idle 33/35c @ room temperature 70-72f. That's pretty low. But under load I'm anywhere from 62c to 74c! That's with a modest overclock @1100mhz@18%mV. I clocked it up to 1125mhz @32mV with temps anywhere from 68c/78c. 65 to 70% fan speed. It's glass smooth and quick.
Last week, I rolled back Crimson to 16.5.2 because anything later seemed to drive the temperatures back up. Still looking for what caused it. I'm wondering if the the introduction of the 480 had something to do with it. They share the same drivers as the 390 & 390x. But I could be wrong.
All that thermo paste! What could Asus be thinking?
Thanks again, Dnaangel.