First off hello. I have sorted through the forums and still have not read or found a fix and I am praying someone can help me out.
While I am not a complete novice I seemed to have been focusing on software more than hardware because I am stumped.
I am running a HP Omen 880-010 with 8 gigs of ram. I received another stick for Christmas of 8 gigs. Everything appeared good with make and model. The original is a 8 gig stick of Kingston.
Upon re boot I got the 3 - 2 bios beep however the computer booted up fine. Check the ram and it shows 16 gigs but only 8 usable. In my mind that told me the computer recognized it but something is not jiving and it won’t utilize it. I shut down and move the ram around a bit to see if other slots will work and they did not. So I removed the old ram from the first slot and installed the new ram in the first slot. No luck. At this point I tried putting the old ram back in and now that will not even work. I am now getting the 3-2 beep and it won’t even boot up.
Thinking I may have somehow physically done something to the ram I ordered a 4 gig of crucial to see if i could get it to boot with that. No luck. I am lost. I don’t know if something got messed up when I put the new ram in the old rams slot or what.
Thanks in advance.
While I am not a complete novice I seemed to have been focusing on software more than hardware because I am stumped.
I am running a HP Omen 880-010 with 8 gigs of ram. I received another stick for Christmas of 8 gigs. Everything appeared good with make and model. The original is a 8 gig stick of Kingston.
Upon re boot I got the 3 - 2 bios beep however the computer booted up fine. Check the ram and it shows 16 gigs but only 8 usable. In my mind that told me the computer recognized it but something is not jiving and it won’t utilize it. I shut down and move the ram around a bit to see if other slots will work and they did not. So I removed the old ram from the first slot and installed the new ram in the first slot. No luck. At this point I tried putting the old ram back in and now that will not even work. I am now getting the 3-2 beep and it won’t even boot up.
Thinking I may have somehow physically done something to the ram I ordered a 4 gig of crucial to see if i could get it to boot with that. No luck. I am lost. I don’t know if something got messed up when I put the new ram in the old rams slot or what.
Thanks in advance.
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