About a week ago, my pc suddenly refused to boot due to an error when loading the windows kernel (system32\ntoskrnl.exe). When I booted to my windows 10 installation media USB, I was met with a strange graphical error; I found a photo of another pc with same error on imgur. Link:
View: https://imgur.com/Qk6N0
I figured I had either a faulty memory module or a faulty DIMM slot. After a bit of testing, I found that my motherboard would experience memory errors if all four DIMM slots were in use-- however all four of my memory modules and DIMM slots work perfectly, as I tested each individual module in each DIMM slot using memtest86. When all four memory modules are in the motherboard at once, memtest86 reaches an error count of 10000 and aborts the test. Three modules in any configuration pass the test with no errors. I tried running all four memory modules at lower speeds and lower voltages, but the errors persisted.
After removing two memory modules and successfully booting into windows, I used sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth to assure that windows was working fine. Furthermore, the audio coming from the motherboard's 3.5mm jack output is completely distorted: I only hear static. However, A cheap usb sound card provides working audio.
What I've tried so far:
1. Confirmed each individual memory module works
2. Confirmed each individual DIMM slot works
3. Running the ram at lower speeds & voltages
4. Updating the BIOS
5. Resetting BIOS via CMOS battery
6. Re-seating the CPU
7. Trying a Different CPU (Ryzen 5 2600x)
8. Verifying cable connections
9. Tested the PSU's voltages on all connectors (atx power, CPU power, pcie power)
To sum it up: using all four DIMMs on my mobo results memory errors and my onboard audio isn't working. Any help would be appreciated.
specs:
CPU: AMD Ryzen 7 5700x @ 3.4ghz
GPU: AMD Radeon 6700 XT
Motherboard: MSI x470 gaming plus
RAM: TEAMGROUP T-Force Vulcan Z DDR4 3200mhz 4x8gb
PSU: EVGA 750w N1 uncertified
Boot Drive: Kingston A400 120gb SATA SSD
I figured I had either a faulty memory module or a faulty DIMM slot. After a bit of testing, I found that my motherboard would experience memory errors if all four DIMM slots were in use-- however all four of my memory modules and DIMM slots work perfectly, as I tested each individual module in each DIMM slot using memtest86. When all four memory modules are in the motherboard at once, memtest86 reaches an error count of 10000 and aborts the test. Three modules in any configuration pass the test with no errors. I tried running all four memory modules at lower speeds and lower voltages, but the errors persisted.
After removing two memory modules and successfully booting into windows, I used sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth to assure that windows was working fine. Furthermore, the audio coming from the motherboard's 3.5mm jack output is completely distorted: I only hear static. However, A cheap usb sound card provides working audio.
What I've tried so far:
1. Confirmed each individual memory module works
2. Confirmed each individual DIMM slot works
3. Running the ram at lower speeds & voltages
4. Updating the BIOS
5. Resetting BIOS via CMOS battery
6. Re-seating the CPU
7. Trying a Different CPU (Ryzen 5 2600x)
8. Verifying cable connections
9. Tested the PSU's voltages on all connectors (atx power, CPU power, pcie power)
To sum it up: using all four DIMMs on my mobo results memory errors and my onboard audio isn't working. Any help would be appreciated.
specs:
CPU: AMD Ryzen 7 5700x @ 3.4ghz
GPU: AMD Radeon 6700 XT
Motherboard: MSI x470 gaming plus
RAM: TEAMGROUP T-Force Vulcan Z DDR4 3200mhz 4x8gb
PSU: EVGA 750w N1 uncertified
Boot Drive: Kingston A400 120gb SATA SSD
Last edited:
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