Question Random black screens and AMD Driver timeouts RX580

[Changehead12]

Hiii! Several days ago i replaced my old mobo, cpu and ram (Asus M5A78L-M Lx3 plus, fx 8300, 8gb ddr3) for Gigabyte b365m h, i5 9400 f and 16 gigs of ddr4. Things i left untouched are my pc case, PSU (Aigo ak 500w, i know it is literally the worst option on the market rn, but i had no other option), rx 580 and my hard drive (regular 2.5` 5600 rpm piece of crap) with system, drivers and everything. For some time it all ran smoothly, but after a couple of days it suddenly started disconnecting from my monitor for a couple of seconds and showing amd driver timeout error whenever i tried to launch any program that uses gpu acceleration (discord, steam, every game i tried to play). I tried using DDU, but even without drivers it does the same thing, except for the timeout error. Tried using my old rx 460 2gb, and everything worked perfectly. What could possibly be the cause of all this?
P.S. sorry for my bad english, its not my first language

 

[COLGeek]

Sounds like your PSU may be failing.

 

[Changehead12]

Sounds like your PSU may be failing.

Thanks, maybe it is, but my previous config worked fine with it, and it requied more power than my current setup. I will try to change PSU to something better as soon as possible though.

 

[--SID--]

Get an SSD first and do a clean install of Windows. Switch motherboard = clean Windows install.

 

[Changehead12]

Quick update on the situation: At first i thought automatic gpu overclocking might be the problem, so i lowered the gpu clock speed to 1180 Mhz, which is below the base speed of my rx 580 2048sp. Still got black screens while opening/using graphicly intense apps. So then i did something stupid and overclocked it myself to aroung 1350 Mhz, opened FurMark and did a quick 1 minute test. Temps were Ok, didnt have a black screen, no problems at all. Gpu was using more than a 120 W, so PSU was not a problem. Maybe i`ll try deleting ALL of my files and installing clean Windows, because this is just annoying and i dont have money rn for a new PSU/SSD.

 

[Changehead12]

Yep, reinstalled everything and stillhave black screens. I`ll try to check bios settings, but it seems like the problem is in my hardware.

Quick update on the situation: At first i thought automatic gpu overclocking might be the problem, so i lowered the gpu clock speed to 1180 Mhz, which is below the base speed of my rx 580 2048sp. Still got black screens while opening/using graphicly intense apps. So then i did something stupid and overclocked it myself to aroung 1350 Mhz, opened FurMark and did a quick 1 minute test. Temps were Ok, didnt have a black screen, no problems at all. Gpu was using more than a 120 W, so PSU was not a problem. Maybe i`ll try deleting ALL of my files and installing clean Windows, because this is just annoying and i dont have money rn for a new PSU/SSD.

 

[Imperat0r]

Hello
Would you be so kind and save the BIOS from the RX580 and put it here ?
I would like to take a look if it is modded for mining.

 

[COLGeek]

Still sounds like a poor PSU problem. Power quality is more than just rated wattage.

Until you have the necessary money to replace, I recommend you use your previously mentioned 460.

 

[Changehead12]

Saved the bios, here`s the link to DropBox or TechPowerUp

Would you be so kind and save the BIOS from the RX580 and put it here ?

 

[Changehead12]

Still sounds like a poor PSU problem. Power quality is more than just rated wattage.

Until you have the necessary money to replace, I recommend you use your previously mentioned 460.

Yeah, i quess 460 is the only option right now.

 

[Imperat0r]

The BIOS file you uploaded was saved from your card ?
Cause if it is, then you have a genuine BIOS for your card.
I opened it in a BIOS editor , i checked for any modds.
There aren't any mods applied to your BIOS.
So, unfortunately you have to go further and check the power source as @COLGeek suggested.

 

[Changehead12]

The BIOS file you uploaded was saved from your card ?

It was, straight from gpu-z.

So, unfortunately you have to go further and check the power source as @COLGeek suggested.

Will check, thanks. Maybe i should try booting up with my old mobo and cpu again just to exclude my new setup from the list of potential problems.

 

[Changehead12]

Just accidently drowned my pc in sweet tea. I quess we'll never know what was the problem, lol. God hates me👍

 

[COLGeek]

Just accidently drowned my pc in sweet tea. I quess we'll never know what was the problem, lol. God hates me👍

Oops...

Sorry for your loss.

 

[Deleted member 2731765]

PSU (Aigo ak 500w I quess we'll never know what was the problem,

This PSU could have been the MOST likely culprit. Period. I fully agree with "COLGeek" as well.

Anyway, just because the RX 460 or the system under stress with RX 580 suddenly works for a while, doesn't make AIGO a very decent PSU brand to begin with.

AIGO is a local Chinese brand, and they have been dragged into lawsuits in the country on several occasions for selling dodgy and cheap quality products. Some are too dangerous to even power up a gaming rig.

Some of the brand's higher wattage select models might be a bit 'okay-ish' in quality, but for the most part, AIGO brand should be avoided like a plague. But still, not recommended for any GAMING PC. Period.

I'm almost certain your current power supply was causing these artifacts for sure. But now that your PC is inaccessible, I suggest you avoid this AIGO PSU for your next 'future' system, if you plan to build one, assuming you have the budget.

Never ever SKIMP on the power supply, since this is the most important component. I can't stress this enough. The Wattage numeber alone means nothing when it comes to any power supply. The QUALITY of the power is what matters the most.

 

[Imperat0r]

Just accidently drowned my pc in sweet tea. I quess we'll never know what was the problem, lol. God hates me👍

GOD never hates you! On the other hand could be a sign that you should avoid using it, cause it can start some incidents.
So yeah, it is time to think on other computer.

 

[Changehead12]

Okay guys i know this sounds stupid but i found solution lol. After i spilled the tea i decided to resurect my setup by cleaning all the ports (pci-e and ram) with alcohol and then started the pc with rx 580. Everything works perfectly fine now. Wow, just wow. I will change PSU asap to not cause any problems in future, and thank you guys for pointing out potential problems and explaining them to me. This might be both luckiest and unluckiest week of my life. In conclusion: If anyone has the same problem with gpu and you already checked everything, try cleaning all your memory and pci-e stots, it might help🌚

 

[Deleted member 2731765]

PC is working fine now ?