Random BlueScreen on Toshiba Qosmio x870 - Solved

RLandmark

Honorable
Nov 17, 2013
2
0
10,510
Hi, i am experiencing recent bluescreens on my laptop. They seem to appear more often when playing games, but rarely when i am not as well. When playing games they usually happen between a 1 minute to 20 minute frequency. I have installed a few new things lately, like updating to the recent NVIDIA GeForce driver, java, Intel and also installing a few games such as X Rebirth, Grim Dawn and the Bioshock Infinite adon. I dont think any of these updates are related to my issues, but i dont know.

When BlueScreen appears this is the error message written on it:

Stop: 0x00000116 (0xFFFFA80104B44EO, 0XFFFFF8800FE4B074, 0xFFFFFFFFC000009A, 0X0000000000000004)

nvlddlm,sys Asress FFFFF8800FE4BO74 base at FFFFF8800F4B700, Datestamp 52676afe

-----------------

These are just random numbers to me, but in similar threads they were asked for :)

My system information is as follows:

Time of this report: 11/17/2013, 18:16:42
Machine name: REINLANDMARK
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
System Manufacturer: TOSHIBA
System Model: QOSMIO X870
BIOS: InsydeH2O Version 03.72.011.20
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16304MB RAM
Page File: 3105MB used, 29499MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Any help would be appreciated and rewarded with cake and a +1 internet!


UPDATE:

Additional information:

This also appears:

DRIVER_POWER_STATE_FAILURE

I will google this and try to fix it myself, but any input would be more than welcome :)

UPDATE. 2:

I manally updated some "automatic" windows updates, disabled windows defender (which seemed to really really want to be the THE antivirus allthough i got windows s. essentials) and none of this worked.

I am now going to uninstall Adobe Reader X (10.1.8) which i installed about the time the issues started... hold your breath people.

UPDATE. 3:

That did not work (i thought it had, i played almost twice as long as usual before BSOD)

I am now going to try and manually install the newest intel driver since Windows Update seem unable to install it on its own, maybe that will help.
 
SOLVED! This is a "Solution" of sorts for "Display driver nvlddmkm stopped responding" which usually recover on its own but in my case always caused a BSOD!

Disclaimer: This does not fix the freezes (which in my case are short and far between and thus does not bother me) but it stops them causing a BSOD. In essence, i cure the symptoms but not the problem.

So, the freezes cause the computer to think that your driver is not responding due to low FPS and after a set ammout of time with no response the computer shuts down (or recovers if the driver responds within this time) as a safety mechanism of sorts. What the solution is, is simply to either lengthen the wait-time or to remove this mechanism completely. (I think this is called "Timeout detection and recovery" )

1. Go to registry editor (start -> run -> regedit)
2. Navigate yourself to HKEY_LOCAL_MACHINESystemCurrentControlSetControlGraphicsDrivers (make sure GraphicsDrivers is highlighted).
3. Right click -> New -> DWORD (32-bit) value -> Name it: TdrLevelOff
4: Double click it and set the value to 0.

PS: I am a complete datanoob, i did this by EXTENSIVE trial and error and by reading a LOT of different forums. I apologize if my explanations are either wrong or difficult to understand (as i dont think i do it completely myself).

Sources i used to help me fix my problem:

http://www.instructables.com/id/How-to-Fix-the-Nvlddmkm-Error/step6/Solution-5-Changing-the-time-before-it-resets/

http://msdn.microsoft.com/en-us/windows/hardware/gg487368.aspx