Question Random Complete Freezes, only hard reset works

[Spook142]

For months at this point my computer will completely freeze seemingly at random. No matter if I am playing an intensive game, an older less intensive game, or literally just at my desktop with nearly nothing running. It will go days sometimes with no issues, sometimes only a matter of 15 minutes. With my headphones on I hear a quick static crack, and everything freezes, audio, video. As stated in the title the only thing that clears this issue is a hard reset.


Operating system: Microsoft Windows 11 Home, Version 10.0.26100
CPU: 13th Gen Intel(R) Core(TM) i9-13900KF
GPU: NVIDIA GeForce RTX 4090

 

[Lutfij]

Operating system: Microsoft Windows 11 Home, Version 10.0.26100
CPU: 13th Gen Intel(R) Core(TM) i9-13900KF
GPU: NVIDIA GeForce RTX 4090
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

As stated in the title the only thing that clears this issue is a hard reset.
Besides a reset of the system using the front panel rest button, what else have you tried in order to troubleshoot the issue?

No matter if I am playing an intensive game, an older less intensive game, or literally just at my desktop with nearly nothing running
What titles are we looking at here? Where did you source the installers for said games?

Operating system: Microsoft Windows 11 Home, Version 10.0.26100
Try this;
https://support.lenovo.com/us/en/solutions/ht513478-how-to-identify-your-windows-11-version

 

[Spook142]

CPU: 13th Gen Intel(R) Core(TM) i9-13900KF @5300MHz
CPU cooler: DeepCool LT720 Liquid Cooler 360mm
Motherboard: NZXT N7 Z790 (BIOS V 14.03 - Updated this evening*)
Ram: CORSAIR VENGEANCE DDR5 RAM 64GB (4x16GB)
SSD/HDD: 1st - SAMSUNG 870 EVO 4TB 2.5 Inch SATA III (Running OS), 2nd Samsung 860 QVO 1TB
GPU: NVIDIA GeForce RTX 4090
PSU: MSI MPG A1000G PCIE 5.1 & ATX 3.1 (Purchased May 2023)
Chassis: NZXT H7 Flow
OS: Windows 11 Microsoft Windows Version 24H2 (OS Build 26100.3194) Though I've had this issue since before updating to 24H2
Monitor: Display (1): Samsung LS24AG30x 27"
Display (2): Samsung LS27AG30x 24"

Besides a reset of the system using the front panel rest button, what else have you tried in order to troubleshoot the issue?
Aside from going through my event viewer after crashes and attempting to diagnose and address any 'critical' labeled issues not much from that.

What titles are we looking at here? Where did you source the installers for said games
If it does freeze while I am playing it has done it on multiple. Old School Runescape (Jagex), Battlefield 2042 (Steam), Valheim (Steam), Monster Hunter: World (Steam)

 

[digitaldata77]

Did you reset the CMOS after the BIOS update? Run HWINFO to check temps, is the system overclocked? Did you run SFC? Please provide more info. There are people here who can help you. Thanks.

 

[Spook142]

Did you reset the CMOS after the BIOS update? Run HWINFO to check temps, is the system overclocked? Did you run SFC? Please provide more info. There are people here who can help you. Thanks.

I did not reset the CMOS after, no. My temps are regularly in the low to mid 40°C while idle and can get around 80°C while playing some of the more intensive games I listed on high settings. That's just based off my basic software, I will run HWINFO when I get a chance in the morning as well as SFC. My CPU is overclocked to 5300MHz. Thank you both for the help

 

[Spook142]

I have downloaded HWINFO, I'm not exactly sure what I am looking at or for, please let me know if I need to change any settings. As for SFC, I have run that as well. 'Windows Resource Protection did not find any integrity violations'. I do remember a few weeks ago I ran SFC and it did find and repaired corrupt files but have still had the freeze problem since.

 

[chillhouse1]

is there an event viewer we can see to find an error?

 

[Spook142]

This is the most recent warning in the Admin Events, After a freeze I usually check the event viewer to see if there are any recent errors but at times there hadn't been one for sometimes an hour+ of the freeze.

Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 2/15/2025 11:12:16 AM
Event ID: 1014
Task Category: (1014)
Level: Warning
Keywords: (268435456)
User: NETWORK SERVICE
Computer: S142
Description:
Name resolution for the name t-ring-fdv2.msedge.net timed out after none of the configured DNS servers responded. Client PID 16632.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DNS-Client" Guid="{1c95126e-7eea-49a9-a3fe-a378b03ddb4d}" />
<EventID>1014</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>1014</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000010000000</Keywords>
<TimeCreated SystemTime="2025-02-15T16:12:16.3593753Z" />
<EventRecordID>6223</EventRecordID>
<Correlation />
<Execution ProcessID="3936" ThreadID="10496" />
<Channel>System</Channel>
<Computer>S142</Computer>
<Security UserID="S-1-5-20" />
</System>
<EventData>
<Data Name="QueryName">t-ring-fdv2.msedge.net</Data>
<Data Name="AddressLength">128</Data>
<Data Name="Address">1700000000000000260017020B102E0000000000000000010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>
<Data Name="ClientPID">16632</Data>
</EventData>
</Event>

Apart from this most recent one at 11:12:16 AM the one before that was at 10:43:17 AM:

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/15/2025 10:43:17 AM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: S142\Sawyer
Computer: S142
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user S142\Sawyer SID (S-1-5-21-3170514173-4202580850-3380113842-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2025-02-15T15:43:17.8833243Z" />
<EventRecordID>6213</EventRecordID>
<Correlation ActivityID="{3d290fe5-7fc0-0005-3833-293dc07fdb01}" />
<Execution ProcessID="2636" ThreadID="3064" />
<Channel>System</Channel>
<Computer>S142</Computer>
<Security UserID="S-1-5-21-3170514173-4202580850-3380113842-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">S142</Data>
<Data Name="param7">Sawyer</Data>
<Data Name="param8">S-1-5-21-3170514173-4202580850-3380113842-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>