Random Computer Crashing

[benheanan]

Hi, ive been having crashing problems with my computer for quite a while, ive resorted to replacing a lot of the parts within my computer, this includes the PSU, GPU, CPU, CPU cooler, new stick of RAM, and a new motherboard. But i still get random crashes, there is no blue screen, but the entire computer freezes, and will not do anything no matter how long i wait, so i just have to restart it. These are my specs.

This crash dump is what was in my mini dump.

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 14393 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 14393.187.amd64fre.rs1_release_inmarket.160906-1818
Machine Name:
Kernel base = 0xfffff803`ef01d000 PsLoadedModuleList = 0xfffff803`ef321080
Debug session time: Thu Sep 29 10:26:49.687 2016 (UTC - 4:00)
System Uptime: 0 days 0:00:06.453
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffb40c6c8a58f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
ffff9d80`451c65b0 fffff803`ef3f8b11 : 00000000`00000000 ffffb40c`6c8a58d0 fffff803`ef314aa0 fffff803`ef3d9280 : nt!WheapCreateLiveTriageDump+0x7b
ffff9d80`451c6ae0 fffff803`ef2478ec : ffffb40c`6c8a58d0 00000000`00000000 ffffc707`f0f352a0 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffff9d80`451c6b10 fffff803`ef2482fd : fffff803`ef314a40 fffff803`ef314a40 fffff803`ef314aa0 fffff80d`2aba1600 : nt!WheapProcessWorkQueueItem+0x48
ffff9d80`451c6b50 fffff803`ef07c9b9 : fffff803`ef3d9100 ffffb40c`6a9fe040 fffff80d`00000000 ffffb40c`6d031158 : nt!WheapWorkQueueWorkerRoutine+0x25
ffff9d80`451c6b80 fffff803`ef0ef255 : ffffc707`f114dbf0 00000000`00000080 ffffb40c`6a61c040 ffffb40c`6a9fe040 : nt!ExpWorkerThread+0xe9
ffff9d80`451c6c10 fffff803`ef16c576 : fffff803`ef35e180 ffffb40c`6a9fe040 fffff803`ef0ef214 0000016f`00000102 : nt!PspSystemThreadStartup+0x41
ffff9d80`451c6c60 00000000`00000000 : ffff9d80`451c7000 ffff9d80`451c1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Followup: MachineOwner

 

[dangus]

well what i have to say probably doesnt relate...but i'll share it anyways. i was having problems with my PC restarting and just plain failing to start. it would either restart and the power supply would kick on and off or when i would try and start it, i would just hear the PSU click on and then after 2 seconds it would click off. this loop would continue until i unplugged the computer. i figured out that if i unplugged every single modular cable from my AX860i power supply and reinserted them again the computer would boot just fine until the next time i shut it off and tried to turn it back on. this went on for about 8 months on and off. it seemed more humid weather would cause the problem to resurface again. finally, i went as far as to RMA the AX860i because when i tested an older Antec 500w PSU i got no problems at all. the PSU replacement i received gave me the same problems that i had. what i FINALLY figured out was it wasn't the PSU or the computer at all. i had been using a dvi-vga adapter on my second monitor from 2002 that came with a geforce 4 ti4400 GPU. as soon as i disconnected the second monitor the computer started up just fine and was stable on AIDA64+unigine valley benchmark for about an hour.

so anyways, see if it's any peripherals, perhaps older ones, that are causing the problem? i've had some really strange problems over the years. MSI afterburner was causing my computer to freeze, audio loop and hard restart and it took about 2 months of experimenting to actually figure that out.

also, please post your specs for your PC

 

[ZippyPeanut]

If you've replaced all those parts and the PC is still crashing, then perhaps it's time to investigate software as the problem instead of hardware. There are many different approaches you could take; here are the three that I would try first:

1. Did the crashing begin shortly after installing a new application? If so--and if possible--consider doing a system restore to a time before the crashing started.

2. Try using Ccleaner to (1) do a simple clean and (2) to perform a registry fix (be sure to back up the current registry when Ccleaner asks you if you want to back it up).

3. Use the free version of Malwarebytes to perform a FULL scan.

 

[Hlsgsz]

Motherboard model and PSU please.

Never touch any of those registry cleaning/optimization options in software like CCleaner as suggested above.

Run memtest86 and see if it passes. You will need a clean USB drive. http://www.memtest86.com/download.htm

 

[maddogfargo]

Motherboard model and PSU please.

Never touch any of those registry cleaning/optimization options in software like CCleaner as suggested above.

Run memtest86 and see if it passes. You will need a clean USB drive. http://www.memtest86.com/download.htm

My questions as well...

CPU power regulation, either from weak/hot motherboard VRMs or PSU, can cause instability
Fluctuating RAM voltage can also cause random instability
And if the RX 480 is new, could be a bad driver install. Make sure you update the GPU BIOS and drivers to address the PCIe power draw issue. Completely uninstall GPU drivers, reboot, install new GPU drivers, reboot.

Test these 3 key areas and see if that helps.

 

[Dave8671]

This error below is hardware based.
X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Questions
Did you overvclock your CPU? If yes set it back to normal clock.

When you installed your new graphics card did you remove old drivers and than download the latest version from the manufacturer? Recheck your ram that you installed. Remove it snd reboot see if your issues stop.

To save some typing read this which will give more options to test.

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/bugcheck-code-124/98c998d2-447a-40ce-ae1f-8211e355f14d