My recent build has been encountering an issue of random crash, all of which happens in fraction of seconds and closes down all applications, especially when I left click left button on the mouse very often.. (not gaming but editing/animation tasks). If mouse/ keyboard is left idle, such an issue does not arise.
I did a reliability check & found out error's in this manner:
Description: Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem event name: appcrash
application name: Explorer.EXE
Application version: 10.0.19041.3448
Fault Module Name: Shell32.dll
.... and so on.
Files that help describe the problem:
minidump.mdmp
WerInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt
AppCompat.txt
I followed few instructions on this website assuming it would be a virus since I rely entirely on Windows defender (and use no internet at all). However after performing a full pc scan & routine sfc /scannow, found no error's whatsoever.
How can I resolve the crash issue? Does my system need a whole format?
Expecting guidance on the same, thanks.
PC specs:
i5 - 12400
Gigabyte b760m gaming ac ddr4
16 GB ram 3200 mhz ddr4 x 2 sticks
1 TB m2. nvme SSD
Deep cool cabinet cc560
Rtx 4060 TI 16gb gaming os
Gigabyte p650b 80+b
Cooler master ml240 argb
Windows 10 64BIT 22H2
Wired Lenovo Mouse, Keyboard & 22" FHD Screen
I did a reliability check & found out error's in this manner:
Description: Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem event name: appcrash
application name: Explorer.EXE
Application version: 10.0.19041.3448
Fault Module Name: Shell32.dll
.... and so on.
Files that help describe the problem:
minidump.mdmp
WerInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt
AppCompat.txt
I followed few instructions on this website assuming it would be a virus since I rely entirely on Windows defender (and use no internet at all). However after performing a full pc scan & routine sfc /scannow, found no error's whatsoever.
How can I resolve the crash issue? Does my system need a whole format?
Expecting guidance on the same, thanks.
PC specs:
i5 - 12400
Gigabyte b760m gaming ac ddr4
16 GB ram 3200 mhz ddr4 x 2 sticks
1 TB m2. nvme SSD
Deep cool cabinet cc560
Rtx 4060 TI 16gb gaming os
Gigabyte p650b 80+b
Cooler master ml240 argb
Windows 10 64BIT 22H2
Wired Lenovo Mouse, Keyboard & 22" FHD Screen