[SOLVED] Random crashes even after hardware replacement

[Roman Ohmann]

Hi all,

just finished a built for a friend but the system kept crashing after some time.

Most of the time full reboot with nothing in the logs, sometimes bluescreen with WHEA critical hardware.

It will happen even in idle, but it will run longer. VR Games will trigger the fault in 5 minutes or less.

I have swapped RAM, graphics card, power supply and the mainboard, reinstalled windows all resulting in the same crashes.
RAM in default or XMP does not make any difference.

Mainboards were both running in default settings, no OC.

Basically the only components left are the SSD and the CPU.

Since I have never seen a broken CPU, the SSD would be the prime suspect, but the error seems odd to be caused by a SSD.

Does anybody have an idea?

Hardware is:
Ryzen 5800X
ASUS B550 Plus Gaming / Gigabyte X570 Gaming
Corsair Vengance 16GB 3600
Samsung 970 Evo 1TB
bequiet pure power 700W
Palit 1080ti

Any input would be much appreciated, I am running out of ideas here.

Cheers!

 

[Quanticriver]

Hi all,

just finished a built for a friend but the system kept crashing after some time.

Most of the time full reboot with nothing in the logs, sometimes bluescreen with WHEA critical hardware.

It will happen even in idle, but it will run longer. VR Games will trigger the fault in 5 minutes or less.

I have swapped RAM, graphics card, power supply and the mainboard, reinstalled windows all resulting in the same crashes.
RAM in default or XMP does not make any difference.

Mainboards were both running in default settings, no OC.

Basically the only components left are the SSD and the CPU.

Since I have never seen a broken CPU, the SSD would be the prime suspect, but the error seems odd to be caused by a SSD.

Does anybody have an idea?

Hardware is:
Ryzen 5800X
ASUS B550 Plus Gaming / Gigabyte X570 Gaming
Corsair Vengance 16GB 3600
Samsung 970 Evo 1TB
bequiet pure power 700W
Palit 1080ti

Any input would be much appreciated, I am running out of ideas here.

Cheers!

Hello Roman

does the problem happen when you "breadboard" the system?

 

[Roman Ohmann]

What exactly does that mean?
Sorry...

 

[Roman Ohmann]

Files in Bluescreen report are:
ntoskrnl.exe
PSHED.dll

 

[Quanticriver]

What exactly does that mean?
Sorry...

How To - Breadboarding, stripping it down to the basics for troubleshooting

If you have to read this, something is very wrong with your PC such that you need to fully troubleshoot your system at the most basic hardware level, Breadboarding. A little background: breadboards were what we called our lab equipment in electronics school. I don't know why they started...

forums.tomshardware.com

 

[Roman Ohmann]

Yes, kind of have.

Problem is, to trigger it quickly, we started VR games, which would require the GFX card.

Otherwise the system will run for a couple of hours and then crash.

 

[Quanticriver]

Yes, kind of have.

Problem is, to trigger it quickly, we started VR games, which would require the GFX card.

Otherwise the system will run for a couple of hours and then crash.

i guess the only other things to try are to swap the CPU and try another storage medium

 

[Roman Ohmann]

Right, there seems to be an issue with the CPU itself or running on the default specifications.

When Precision Boost Overdrive is deactivated, there are no crashes.

As soon as this is enabled, it will crash.