Question Random & Frequent BSODs - Need Help Finding Culprit/Fixing

eccentricm

Distinguished
Oct 13, 2017
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18,510
SPECS
OS: Windows 10 (64 bit)
RAM: (x2 16GB sticks, 32GB total, Corsair Vengence LPX)
Motherboard: MSI Tomahawk B450 Max
Graphics Card: NVIDIA GeForce GTX 1060 3GB
CPU: AMD Ryzen 7 3700x 8-core & Wraith Cooler
Storage: M.2 NVMe SSD 2TB Internal Solid State 3400MB/s Read, PCIe 3.0 X4 2280, M2 Hard Drive

Hello again all, long time no see.

Here asking for some help with my PC and its random crashing issues to BSOD. I've been doing a few things to try and fix or find the problem, but no avail yet. I'm suspecting it's a hardware issue, which makes it all the more frustrating to know which part if so (and obviously, buying replacement parts can be expensive endavour just for the sake of trial and error).

My issues have been getting worse of late ever since I did clean wipe of my OS, files and reinstall of everything after I got hacked by a scammer. I've been having many BSODs, happening at random during various activities such as watching videos, browsing forums, blog writing, and even just being at the desktop screen doing nothing but idling.

I can go for a few hours without a crash at times, and at other times I'll have several crashes in a row within minutes or less of one another after each reset following a BSOD.

The full story so far from the time of hacking, trying to keep to the point of my issues and what I've tried:

Hacked by Discord "try my game" Scammer
A friend on Discord got hacked, and so they DM'd me and I fell for the "try my game" spyware scam. I caught them early as soon as I installed their app as I had a gut instinct when my browser crashed and ran a virus scan which picked it up, and so when the scammer threatened me for money after I confronted them, I disconnected my PC from the internet, changed all my passwords on an alternate device, and then went about wiping my PC clean. And this really is where the problems begin.

Initial Installation/Reset & Display Difficulties
I first attempted the Windows reset and redownload Windows 10 option for a wipe. As this was happening, mid way through the wiping and reinstalling proccess, I'd get blank display, and I'd be forced to manually reset my PC via the power button several times to get anywhere, peripherals were non functional.

Eventually I managed to get wiped and reinstalled, though the wipe was imperfect despite requesting the option for no files to be left over at all. And so seeing that, I wasn't comfortable, so I did the same proccess a couple more times, with the same difficulties as above with the display/freezing issues. Though I did manage to finally get a full fresh reset.

At the time I was using a t.v as a monitor, and someone suggests that may have been the cause of the display instability during reset attempts, so since then I've gotten myself a proper monitor. However, I did still encounter one start up display issue as before even on the new monitor.
I continued to experience crashes after the wipe and reset, and decided the reset method I used wasn't good enough, and so I then went about installing Windows 10 fresh via a USB boot method, and deleted all partions. Which, was successful. And display/freezing issue has not happened since.

The fresh install was successful. But random crashes since have persisted.

Driver & Bios Installs
I ensured to install fresh and latest drivers for my GPU and MB. Several times to be sure. I also have M-flashed the bios with the latest stable version. Crashes persist.

Installed new RAM sticks
Another friend suspected I may have had a hardware issue such as bad memory, so I decided up upgrade my RAM, and install brand new sticks (which is what I have now as listed in the above specs). I also put fresh thermal paste on my CPU and refitted my CPU fan. Crashes persist.

CMD Scans & Fixes Attempted
I have several times ran the scans and repairs of:
sfc /scannow
DISM /Online /Cleanup-Image / ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Results:
"No Component Store Corruption Detected"
"Restore Operation Completed Successfully"

I did this scan several more times, all clear, no repairs were needed. Crashes persist.

Stress Tests
I ran Prime95 stress test application for several hours. No errors were detected, no crashes happened during.

I ran a combined OOCT stability scan, no crashes, no errors. But when I run a power stability test it tells me:
"Error CPU+RAM errors (*number*) found on physical core, logical core" listing all cores, and the erros number literally into the millions if not more.

WinDbg Scans
The crash reports on the scans seem to be for different reasons each time. Kernal crashes are common, and the applications responsible are different every time.

Other Notes
I should also note that I wa having some random crashes before my hacking and PC reset/wipe, but were far less frequent, only on occasion, but ever since my system reset, I've been having far more frequent crashes to the point now where its impractical for me to even use my PC.

That's all I know so far and have tried.

Thank you for your time all.
 
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OS: Windows 10 (64 bit)
What version, not edition, of the OS are you on?

Eventually I managed to get wiped and reinstalled, though the wipe was imperfect despite requesting the option for no files to be left over at all.
This reads out to me as though you had reset the PC, that's not the same as a full format and clean install of the OS. If not, did you recreate your bootable USB installer for the OS, disconnecting all drives except for the drive you wished to install the OS onto, installing the OS in offline mode, to manually install all drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator?

I ensured to install fresh and latest drivers for my GPU and MB. Several times to be sure. I also have M-flashed the bios with the latest stable version. Crashes persist.
For the sake of relevance, please mention the BIOS version for your motherboard.

You forgot to mention the make, model and age of your PSU for the build.

Storage: M.2 NVMe SSD 2TB Internal Solid State 3400MB/s Read, PCIe 3.0 X4 2280, M2 Hard Drive
Make and model of your storage?

I should also note that I wa having some random crashes before my hacking and PC reset/wipe, but were far less frequent, only on occasion, but ever since my system reset, I've been having far more frequent crashes to the point now where its impractical for me to even use my PC.
By crash, you mean the BSoD? Speaking of which, please pass on the .dmp files for us to take a look at.
 
OS: Windows 10 (64 bit)
What version, not edition, of the OS are you on?

Eventually I managed to get wiped and reinstalled, though the wipe was imperfect despite requesting the option for no files to be left over at all.
This reads out to me as though you had reset the PC, that's not the same as a full format and clean install of the OS. If not, did you recreate your bootable USB installer for the OS, disconnecting all drives except for the drive you wished to install the OS onto, installing the OS in offline mode, to manually install all drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator?

I ensured to install fresh and latest drivers for my GPU and MB. Several times to be sure. I also have M-flashed the bios with the latest stable version. Crashes persist.
For the sake of relevance, please mention the BIOS version for your motherboard.

You forgot to mention the make, model and age of your PSU for the build.

Storage: M.2 NVMe SSD 2TB Internal Solid State 3400MB/s Read, PCIe 3.0 X4 2280, M2 Hard Drive
Make and model of your storage?

I should also note that I wa having some random crashes before my hacking and PC reset/wipe, but were far less frequent, only on occasion, but ever since my system reset, I've been having far more frequent crashes to the point now where its impractical for me to even use my PC.
By crash, you mean the BSoD? Speaking of which, please pass on the .dmp files for us to take a look at.

My SSD is a Sabrent (SB Rocket). I bought in 2017-2018 time.

My PSU I bought back in 2017. And its a SeaSonic - 520W 80+ Bronze Certified Fully-Modular ATX Power Supply .

Its had a lot of use since then, my PC was rarely ever powered off.

And yes by crash I mean BSOD.
 
This reads out to me as though you had reset the PC, that's not the same as a full format and clean install of the OS. If not, did you recreate your bootable USB installer for the OS, disconnecting all drives except for the drive you wished to install the OS onto, installing the OS in offline mode, to manually install all drivers with the latest version in an elevated command, i.e, Right click installer>Run as Administrator?

The first reset I did was just using the Windows built in feature for a system reset and reinstall of the OS via download.

After that I did the USB install, with no internet. I disconnected all drives but the one I was installing to, and launched from bios to USB from which I deleted all partions from the drive and installed the OS fresh from the USB.

All drivers were installed with admin run.

For the sake of relevance, please mention the BIOS version for your motherboard.
The bios I installed was latest stable version from MSI site for the boad. It was:

AMI BIOS 7C02v3J
 
Look in Reliability History/Monitor and Event Viewer for error codes, warnings, or even informational events being captured just before or at the time of the crashes.

Reliability History/Monitor is end user friendly and the timeline format may reveal some pattern.

Event Viewer requires more time and effort to navigate and understand.

FYI:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

In both tools you can click any given entry to obtain more details. The details may or may not be helpful.
 
Look in Reliability History/Monitor and Event Viewer for error codes, warnings, or even informational events being captured just before or at the time of the crashes.

Reliability History/Monitor is end user friendly and the timeline format may reveal some pattern.

Event Viewer requires more time and effort to navigate and understand.

FYI:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

In both tools you can click any given entry to obtain more details. The details may or may not be helpful.
WhenI look on event viewer for Windows logs>System, I've noticed a lot of the errors say "Secure Boot failed to update a Secure Boot variable with error, Secure Boot is not enabled on this machine".

I've tried to enable it previously from the bios, but it hasnt let me do it for some reason (I cant recall the specific reason it said, but I could try to get it again).

Other warnings have often been time outs for DNS related issues, and Windows Security permission issues., and System Guard run time errors.

There are also Kernel-power errors.
 
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