Random Power loss with delayed restart

[Pschu]

Hi everyone,
Lately my PC has been randomly shutting down and then starting up again a few seconds later. This seems to primary happen under stress. (Gaming)
I have also experienced strange locks/stutters where the audio stutters and then the pc catches up after some time but never enough to really do anything.
What I am wondering is, could this be a PSU issue? The stuttering doesn't seem like it would be to me but the random loss of power seems like it could be a safety triggering. I have been messing around with my rig quite a bit to see if I can figure it out myself, but have gotten rather annoyed with it lately.
Any input is greatly appreciated.
Thanks

 

[ronintexas]

What are the specs of your computer - and specifically, what PSU do you have installed?

 

[Pschu]

What are the specs of your computer - and specifically, what PSU do you have installed?

Sorry, can't believe I forgot specs.

Intel 2600k
Asrock Extreme9
Gtx 670SLI
2133 Dominator Platinum ram
4 SSD
1 HDD
Full custom loop
and the PSU is an OCZ Fatality 1000Watt

Windows 7 Home Premium

 

[Lowie1771]

It sounds like a temperature problem. Do you have the logs from the shutdown/restart?

 

[Pschu]

It sounds like a temperature problem. Do you have the logs from the shutdown/restart?

I don't think I have the logs. Highly doubt its temps unless its the VRMs or something else I may not be monitoring
Where can I look for the logs? Thanks

 

[Lowie1771]

http://www.sevenforums.com/tutorials/160855-shut-down-view-details-last-shutdown-computer.html

This will tell you what shut down your computer last. Or, it should, hopefully this will help.

 

[ronintexas]

You have a good PSU - have you monitored the temps of the CPU, Mobo & GPU?

 

[Pschu]

C:\Windows\SysWOW64\shutdown.exe (PATRICK-PC)
PATRICK-PC
No title for this reason could be found
0x800000ff
restart

Patrick-PC\Patrick
FF000080000000000000000000000000000000000000000000000000000000000000000000000000

I believe this is what I was supposed to look for in the logs?

CPU and GPU temps are both good. Unsure of MOBO at the time but I wouldn't think it would have been too warm.

 

[Lowie1771]

Disable automatic restart on system failure. Next time this happens, take note of what it says on the blue screen. Then restart and update your post with that information.

 

[Pschu]

Log Name: System
Source: USER32
Date: 11/29/2014 8:48:41 PM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: Patrick-PC\Patrick
Computer: Patrick-PC
Description:
The process C:\Windows\SysWOW64\shutdown.exe (PATRICK-PC) has initiated the restart of computer PATRICK-PC on behalf of user Patrick-PC\Patrick for the following reason: No title for this reason could be found
Reason Code: 0x800000ff
Shutdown Type: restart
Comment:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="USER32" />
<EventID Qualifiers="32768">1074</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-30T02:48:41.000000000Z" />
<EventRecordID>343439</EventRecordID>
<Channel>System</Channel>
<Computer>Patrick-PC</Computer>
<Security UserID="S-1-5-21-4168889440-1074875826-4235602441-1000" />
</System>
<EventData>
<Data>C:\Windows\SysWOW64\shutdown.exe (PATRICK-PC)</Data>
<Data>PATRICK-PC</Data>
<Data>No title for this reason could be found</Data>
<Data>0x800000ff</Data>
<Data>restart</Data>
<Data>
</Data>
<Data>Patrick-PC\Patrick</Data>
<Binary>FF000080000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

 

[Pschu]

Disable automatic restart on system failure. Next time this happens, take note of what it says on the blue screen. Then restart and update your post with that information.

Will do. Thank you.

 

[Lowie1771]

Hm. This seems to indicate that the shutdown is planned, not caused by component or power failure. Poke around in your power settings and see if you have it set to reboot for any reason.

 

[Pschu]

I don't see anything in the power settings that would cause a reboot. And it does it randomly, never a specific schedule so thats strange

 

[Pschu]

Disable automatic restart on system failure. Next time this happens, take note of what it says on the blue screen. Then restart and update your post with that information.

Computer just did it again. No BSOD. changed and double checked that I changed the automatic restart. Also, I can't find a log for the one that just occured

 

[Pschu]

Just found this

Log Name: System
Source: EventLog
Date: 11/29/2014 9:54:02 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Patrick-PC
Description:
The previous system shutdown at 9:52:24 PM on ‎11/‎29/‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-30T03:54:02.000000000Z" />
<EventRecordID>343855</EventRecordID>
<Channel>System</Channel>
<Computer>Patrick-PC</Computer>
<Security />
</System>
<EventData>
<Data>9:52:24 PM</Data>
<Data>‎11/‎29/‎2014</Data>
<Data>
</Data>
<Data>
</Data>
<Data>3135</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DE070B0006001D00150034001800D403DE070B0000001E00030034001800D4033C0000003C000000000000000000000000000000000000000100000000000000</Binary>
</EventData>
</Event>

and this

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/29/2014 9:53:53 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Patrick-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-11-30T03:53:53.370405100Z" />
<EventRecordID>343859</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Patrick-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

 

[Lowie1771]

Well. That is extremely strange. What drive do you have your system installed on?

 

[Pschu]

Well. That is extremely strange. What drive do you have your system installed on?

It is on a SSD Raid

C: drive
I found 2 logs that I posted above that may be helpful?

 

[Lowie1771]

Ohh boy. Sounds like one of your SSD's may have failed. Verify that.

 

[Pschu]

Ohh boy. Sounds like one of your SSD's may have failed. Verify that.

I don't understand. The system is running. If it failed wouldn't it not be able to do anything? All smart data looks okay and IRST says both arrays are functioning properly.

 

[chris_shadez]

Lowie linked me into this post through another with similar issue;
http://www.tomshardware.co.uk/answers/id-2397640/unexpected-shut-downs-demanding-tasks.html#14698701

If you cannot see the related error in that view, Here is a different area of Event Viewer in which you can see the unexpected shutdown related errors

; go to start> run> eventvwr.msc
here you will see a list of events, find the ones marked as errors and you'll find one which states why the pc was shutdown unexpectedly
in the left pane; Custom Views > Administrative Events > scroll through the errors(likely labelled critical or warning), looking in their descriptions for the ones relating to the pc shutting down/rebooting/restarting

 

[Pschu]

I am just really annoyed and stumped as to if this is a windows thing or a hardware issue. And if its hardware I just can't seem to pinpoint which component??
Any thoughts on the stuttering/locking that occurs some of the other time?

 

[Pschu]

Lowie linked me into this post through another with similar issue;
http://www.tomshardware.co.uk/answers/id-2397640/unexpected-shut-downs-demanding-tasks.html#14698701

If you cannot see the related error in that view, Here is a different area of Event Viewer in which you can see the unexpected shutdown related errors

; go to start> run> eventvwr.msc
here you will see a list of events, find the ones marked as errors and you'll find one which states why the pc was shutdown unexpectedly
in the left pane; Custom Views > Administrative Events > scroll through the errors(likely labelled critical or warning), looking in their descriptions for the ones relating to the pc shutting down/rebooting/restarting

Log Name: System
Source: EventLog
Date: 11/29/2014 9:54:02 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Patrick-PC
Description:
The previous system shutdown at 9:52:24 PM on ‎11/‎29/‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-30T03:54:02.000000000Z" />
<EventRecordID>343855</EventRecordID>
<Channel>System</Channel>
<Computer>Patrick-PC</Computer>
<Security />
</System>
<EventData>
<Data>9:52:24 PM</Data>
<Data>‎11/‎29/‎2014</Data>
<Data>
</Data>
<Data>
</Data>
<Data>3135</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DE070B0006001D00150034001800D403DE070B0000001E00030034001800D4033C0000003C000000000000000000000000000000000000000100000000000000</Binary>
</EventData>
</Event>

Only one that seems to relate to the power issue

 

[Pschu]

I also see stuff about readyboot, would that have anything to do with anything?

 

[chris_shadez]

I also see stuff about readyboot, would that have anything to do with anything?

ReadyBoot isn't a big issue, i've had it too with no issues to my pc usage, the fix is simply upgrading its registry value,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger\ReadyBoot

> MaxFileSize key is a DWORD with a default decimal value of 20 (may show Hex value 16 - select Decimal value checkbox). Increase this to 60, and the error solved in most cases

 

[Pschu]

I also see stuff about readyboot, would that have anything to do with anything?

ReadyBoot isn't a big issue, i've had it too with no issues to my pc usage, the fix is simply upgrading its registry value,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger\ReadyBoot

> MaxFileSize key is a DWORD with a default decimal value of 20 (may show Hex value 16 - select Decimal value checkbox). Increase this to 60, and the error solved in most cases

Thanks.
any idea on my restarting issue? From other threads a lot of people seem to point to PSU. I have a 1000watt but could it be failing in some way? Checked voltages in AIDA and they all look fine