Question Random reboots after moving pc

[maranc98]

Hello, I am trying to troubleshoot a problem with my pc. Ever since I have moved and brought my pc with me it randomly reboots while I'm using it, with windows reporting error 41 in event viewer.
When moving I had to transport my pc on a plane so I removed every part and packaged each by itself and carried them in my backpack. I could not do this for the PSU and motherboard which for space reasons I had to keep in the pc case which i put in my check in suitcase. Because of this I suspected a PSU or motherboard fault, but even when swapping the PSU the problem persists.

I have done the following:
- Used a different PSU
- Stress tested the CPU and GPU
- Updated GPU drivers
- Ran chkdsk
- Ran Windows Memory Diagnostic Tool
All of the tests came out fine, and the temperatures for the CPU and GPU are good as well.

The reboots do not seem to relate to what I'm doing: I get reboots while I'm playing videogames, while its completely idle and sometimes even while rebooting.
Do you have any advice as to what could be the faulty component? I am considering buying a new motherboard as I suspect that may be the problem, but I would like to make sure that it is indeed the component that needs to be changed. Thank you!

 

[DaleH]

I'm thinking that you have a bad connection somewhere, probably as a result of removing and reinstalling components. Try checking connections one at a time, and then repeat testing.

 

[JohnBonhamsGhost]

it randomly reboots while I'm using it

make sure to go back through and ensure that all cables, components, etc are firmly seated in their proper locations.

also try removing the motherboard and making sure all standoffs are properly seated and then that all screws are also.

 

[maranc98]

I forgot to mention that i get windows error 41 for those reboots in windows event viewer, added it to the first message.

I will try looking through the cables once more, but I have removed and reinstalled the components (including mobo) a few times trying to figure this out and the problem was always there so I dont think this should be the issue (?)

 

[DaleH]

I forgot to mention that i get windows error 41 for those reboots in windows event viewer, added it to the first message.

I will try looking through the cables once more, but I have removed and reinstalled the components (including mobo) a few times trying to figure this out and the problem was always there so I dont think this should be the issue (?)

I would see if you can induce the problem by jarring the case and/or moving cables. This might exacerbate the problem and lead you to the cause.

 

[maranc98]

I would see if you can induce the problem by jarring the case and/or moving cables. This might exacerbate the problem and lead you to the cause.

I have tried shaking the case and putting it in a different position but it didnt stop or worsen the problem. Is there a way to move the cables safely while the pc is on to test this?