Hi everyone,
I've been experiencing intermittent system restarts every 4-5 days on my Alienware Aurora R10, along with occasional temperature spikes on CCD #0, sometimes hitting 91.3°C. Despite extensive troubleshooting, I haven't been able to resolve the issue.
Thanks!
I've been experiencing intermittent system restarts every 4-5 days on my Alienware Aurora R10, along with occasional temperature spikes on CCD #0, sometimes hitting 91.3°C. Despite extensive troubleshooting, I haven't been able to resolve the issue.
System Specs:
- OS: Windows 11 Home, Version 10.0.22631 Build 22631
- Processor: AMD Ryzen 9 5950X 16-Core Processor
- Memory: 128 GB RAM
- BIOS Version: Alienware 2.8.0, 3/27/2024
- Motherboard: Alienware 0TYR0X (A00)
- Cooling: Liquid cooling system
Steps Taken:
- Replaced PSU - Computer hasn't restarted for a few days after replacement.
- Checked and Updated BIOS - Currently running the latest version.
- Reseated RAM and USB Connections - Ensured all connections are firm.
- Cleaned and Reapplied Thermal Paste - Both CPU and GPU have new thermal paste applied, and deep cleaning done.
- Ran Diagnostics:
- sfc /scannow - No integrity violations found.
- DISM /Online /Cleanup-Image /RestoreHealth - Completed successfully.
- Lowered CPU Voltage - Adjusted in Alienware Command Center to 1.1V.
- Monitored Temps - CCD #0 still spikes occasionally despite new thermal paste.
- Replaced CMOS battery
- Tested Ram, GPU, CPU -- All passed
- Inspected Motherboard - Didn't see any obvious signs of corrosion or bulging capacitors etc.
Observations:
- Low Voltage Readings - Noted in software reports, but understand these can be inaccurate.
- Restart on USB Device Removal - Computer restarted when unplugging webcam from USB port.
Questions:
- Given the extensive steps taken, do you think the motherboard is the likely culprit?
- Could the low voltage readings and temperature spikes be indicative of a motherboard failure?
- Are there any additional diagnostics or steps you would recommend?
My current plan is to upgrade motherboard and also upgrade liquid cooling system.
Thanks!
![lowvolts.png](/proxy.php?image=https%3A%2F%2Fi.postimg.cc%2FvB0mDLwm%2Flowvolts.png&hash=5b732dbaa8dcae40907e5be73f482ae4)
Last edited: