Random System Restarts.

leygan67

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Dec 10, 2017
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10,540
Hello.I Made few Threads before about the same problem, but unfortunately it comes back from the dead at very random intervals.
So I bought a new build a year ago (+-). Everything was fine like 2-3 months, and then...BOOM. A random restart occurred like it was loss of power - (Black screen - then motherboards logo - and I'm back into windows desktop).
Trying to fix this problem about a year and Nothing Literally helps.
I did Everything from changing PSU to a brand new, to all internet software tweaks: “Delete that, Install That“ and etc...
NOTHING HELPS. I don't know what i can do more to fix the problem it's just pure Unluck.
It always happens when you gaming something, but it happens at so random times like : A month ago the pc restarted like 2-3 days in a row, then there was a 2 weeks without any restart and then again one day my system restarting, after that again one day restart, one day nothing and so on...
Only one time the system restarted when i was watching a movie, but it was long ago.

So I Did:
1.Changed The PSU to a brand new - Seasonic focus plus 550W Platinum - Restarts.
2.Checked whole case: Cables, connectors all that stuff - Found nothing that could be wrong - Restarts.
3.Did every windows “Fix“ that i could found on the internet - Restarts.
4.Cleaned dust, Checked the temps - Restarts
5.Did many software “Fixes“: “Delete that install that“ - Restarts.
6.Did all those RAM tests, made tests with Prime95 On CPU, (Note that while i was doing Prime95 on CPU No restarts Occurred) - Gaming - Restarts.
Can't even remember all the stuff i did, I am at complete headache, and I'm hoping (with the last hope's) that maybe you could help me to find that trolling culprit.

I'm all out of thinking what can be done more, of course there are two more things left, but I read on the internet that those not helping people with same problems.
One could be: To reinstall windows 10 or maybe even 7.
Second would be to update Bios, which unfortunately I am not experienced with that, of course I could try to go by the instructions, on the video or something but like i said, I read that people have same problems after even Bios updates.


My Specs:
1.MSI B350M Gaming Pro
2.Ryzen 5 1600
3.Nvidia GeForce 1070 MSI Armor 8GB
4.Corsair Vengeance LPX DDR4 2400MHz 2x4GB
5.Seasonic Focus Plus 550W Platinum
6.1TB HDD 7200RPM.

The Event Viewer Says the Typical Kernel Power error 41 (63) Don't know if that helps but i will paste you here last 10 Critical error's Time and date's. Only one thing that are very strange that of the last 10 errors there are time stamps, BUT PC Didn't Restarted that time even there is error Of Kernel Power...

Critical - 2019-01-20 15:00:21 - Kernel Power
Critical - 2019-01-15 19:52:03 - Kernel Power
Critical - 2019-01-15 03:50:08 - Kernel Power
Critical - 2019-01-12 10:17:47 - Kernel Power
Critical - 2019-01-11 18:56:20 - Kernel Power
Critical - 2019-01-02 15:56:59 - Kernel Power
Critical - 2018-12-30 06:26:25 - Kernel Power
Critical - 2018-12-29 02:39:38 - Kernel Power
Critical - 2018-12-29 02:30:02 - Kernel Power
Critical - 2018:12-28 20:34:30 - Kernel Power

Note that these last 10 Critical errors are registered as Power Kernel, but the system was restarted itself only like 3 times out of 10 errors, how could this be???

As my system is on Critical errors, I HIGHLY asking for HELP as myself I am Critical.
 

leygan67

Honorable
Dec 10, 2017
36
0
10,540
Now that I thought about the restarts, I calculated the days after the last restart, and the last was, If I clearly remember it was on 2018-12-29 or 30. So 20+ days without any restart and the only restart happened again only Today. What is going on I can't even Understand anymore...

In the Even Viewer Administrative Events TAB there are many errors about Service Control Manager and some other stuff, is this could be where the problem is around?