I think that this deserves a topic of its own. As a long time member of a number of online communities involved in computer technical support, over time you find yourself referring individuals on one site to another when resources exist elsewhere that offer better support.
In the case of ransomware/cryptomalware, that would be the Ransomware Help & Tech Support forum at Bleeping Computer. No one can or will guarantee that they can get your files decrypted, but the staff on that particular forum offer the best and deepest expertise I have yet encountered with regard to cleaning up after a ransomware attack.
It is well worth availing yourself of their services, which come at no cost other than creating an account there and following their instructions for How to Post a Topic Asking for Help With Ransomware.
In the case of ransomware/cryptomalware, that would be the Ransomware Help & Tech Support forum at Bleeping Computer. No one can or will guarantee that they can get your files decrypted, but the staff on that particular forum offer the best and deepest expertise I have yet encountered with regard to cleaning up after a ransomware attack.
It is well worth availing yourself of their services, which come at no cost other than creating an account there and following their instructions for How to Post a Topic Asking for Help With Ransomware.