Archived from groups: alt.sys.pc-clone.dell (More info?)
Dell
5.35 Pricing of Products and Services
2.50 Likelihood of Future Purchases
4.19 Shipping and Packaging
1.31 Customer Service
2.12 Return or Replacement http://www.resellerratings.com/seller1867.html
Gateway
5.00 Pricing of Products and Services
0.65 Likelihood of Future Purchases
1.50 Shipping and Packaging
1.31 Customer Service
2.08 Return or Replacement http://www.resellerratings.com/seller2053.html
HP
3.57 Pricing of Products and Services
0.50 Likelihood of Future Purchases
3.75 Shipping and Packaging
0.50 Customer Service
0.83 Return or Replacement http://www.resellerratings.com/seller1397.html
Compaq
5.00 Pricing of Products and Services
2.50 Likelihood of Future Purchases
7.50 Shipping and Packaging
2.50 Customer Service
0.00 Return or Replacement http://www.resellerratings.com/seller1438.html
Alienware
2.98 Pricing of Products and Services
5.29 Likelihood of Future Purchases
5.82 Shipping and Packaging
5.39 Customer Service
4.27 Return or Replacement http://www.resellerratings.com/seller1650.html
Apple Store
3.89 Pricing of Products and Services
5.50 Likelihood of Future Purchases
6.88 Shipping and Packaging
5.00 Customer Service
10.00 Return or Replacement http://www.resellerratings.com/seller1725.html