Razer Kraken 7.1 "hissing" noise! (PLEASE HELP)

[Connor Todd]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

 

[TimMatras]

Hello, i spoke with some sound techs and they told me that they best solution is internal sound card but the big issue is that sound cards don't offer usb jacks... otherwise we have to invest on a more than decent motherboard which provides good EMI shielding. i personally tried powered usb but it made it worse. Turning low the volume in Synapse might help but it's sad when you pay 50+ euros on a headset and feel disappointed.

Well I have a motherboard with EMI shielding, but I still have the hissing noise. It's not the motherboard that is causing this. Link to motherboard: http://www.gigabyte.com/products/product-page.aspx?pid=4966#ov

 

[michaelzervas90]

Kind of hands off then... my last suggestion is to ground your home sockets or try a splitter or even both..

 

[TimMatras]

Kind of hands off then... my last suggestion is to ground your home sockets or try a splitter or even both..

My home is allready grounded. The headset is "boosted" to much.

 

[michaelzervas90]

There is the last solution, uninstall synapse permanently and use kraken like a 10 euro cheap headset...

 

[TimMatras]

There is the last solution, uninstall synapse permanently and use kraken like a 10 euro cheap headset...

Well I still have the hissing noise on another computer without Razer Synapse, and without Razer Synapse I can't controll my keyboard (Razer blackwidow ultimate chroma)

 

[michaelzervas90]

Alrighty then, boycott Razer's headsets!

 

[Pixeon]

Hey guys, i figured out something that solve my hissling problem!!

go to > Sound > Recording, and check up your Input entries... one of then MAYBE are a onboard microfone who is making a lot of noise, even if it's unable, then make it able, turn down the volumes of ALL unused inputs and test it!

Worked for me, really hope it helps someone!

 

[supersmiler]

So the main problem with my hissing noise was the Chroma Lighting option. I switched it to static and it completely went away. I hope this helps.

This solution works perfectly!!! Just put the lightning on static and the hissing goes away!! Nice done

 

[dankjankem]

Hello people,

i was just playing around with my headset and what i discovered, is that when i set my volume above 72 (out of 100), it gives me hissing noise.
Anyway when im below 72 (which i suppose will be different with every sound-card) its still hissing but not really noticable.
Hope this will solve it for some of you.

I have this same EXACT problem (72 volume). Found a fix, yet?

 

[michaelzervas90]

Hey there.
I gave the headset to a friend of mine to test it, he didn't hear a thing on his rig for some reason...
in the end he bought them and i got a hyperx cloud for myself.
my ears are just fine now!!!!!!

 

[Mojanga]

Hi, U can fix the problem real easy with the beeping sound by going to playback devices and right click on ur headset device and go to properties then go to advanced you will see Defualt formal and changed ur channel 2channel , 16bit , 48000hz (dvd quality) and the you won't hear the beep sound no more

 

[Jelle_1]

When you are recording you can demove the 'hissing' sound afterwards with audacity if you want. Then you can at least produce decent quality video's if that's what you're up to. This is a short tutorial i found: https://www.youtube.com/watch?v=28uzZ3rl1hg
Hope it helps!

 

[Eduardo23]

did anyone solve this problem? I just bought Razer Kraken 7.1 and I read the whole thread but still can't fix it

 

[stavrosmast]

Me af

 

[Thegames YT]

The solution is Disable stereo mix

 

[Thegames YT]

Playback devices and then show disabled devices and boom gone

 

[Thegames YT]

did anyone solve this problem? I just bought Razer Kraken 7.1 and I read the whole thread but still can't fix it

Disable Stereo mix

 

[andersulver]

Hello all.
I had same problem, and the solution to me was to disable "Bass Boost" In Razer synapse.

 

[therigsenator]

OK, I just purchased the Razer Kraken 7.1s and I noticed that there was a hissing noise in the background. The Krakens are completely usb and I have tried using all other ports on my pc and I even tried them on a different pc and the hissing noise was still there. If anyone has experience or knows how to fix this problem any of your help would be gratefully appreciated!

Alright so here is what you can do on Windows 7. Go into the Control Panel and click on Hardware and Sound, then open the Sound tab. then go to Playback, find your Headset and open its properties, then go to Enhancements and find the option of "Low Frequency Protection" enable it and press the big "Apply" button at the bottom. Let me know if that works!