Sullly, tell me if you are installing the driver on a laptop or a tower system.
Swifty is saying go into the bios of the laptop or tower system.
You can do this when you press the power button on the system to start it.
To enter the bios you must press one of these three keys a second after power up and you see information on the screen, the keys to press will be.
The del key on the keyboard, or the F1 key or the F2 key.
Once in there you will be presented with a menu. Take a look around to see if the audio in the bios is enabled. Set it to HD audio as the option, then make sure you save the settings before you exit the bios.
You also need to go into windows device manager, and look under the section audio devices. If you have a yellow exclamation mark next to the device it means two things, you have the wrong driver for the audio chip on the board. so need to locate the right driver. or you have some sort of conflict with another device in the system stopping the sound chip from running. Once checked post again. One last thing if the Audio come back with no yellow exclamation mark next to it. Right click on the windows Speaker next to the time if it is there, and does not have a red X next to it. select playback devices. You should see Hd audio listed in a box. Right click on it if grayed out ,and select enable,Apply then ok. Then right click again after it and select set as default audio device.
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