Question Rear audio jack stopped working

Jul 13, 2021
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I recently reinstalled windows on my computer and my rear audio jack stopped working but the mic port still works. The headset works with other computers and it seems to show up as an unknown device in device manager. I have a razer kraken 7.1 v2 headset and the motherboard is a asrock b360m ir-1. How would I fix the rear audio jack?
 

lvt

Commendable
Apr 19, 2021
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It seems like a driver issue.

After installing the audio driver pack from manufacturer website, you should have a tool to test the audio, kind of sound manager etc...

Do you see one one your computer's apps list?
 

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