Reboot and select proper boot device or insert boot media in selected

[qwertyrules]

Hello everyone,

I'm busy installing a computer for a friend but we're stuck at an error.
This are the computer specs to start with:

Asus P8P67-M Pro Rev 3
1 TB Samsung Spinpoint F3 HD103SJ
Intel Core i5 2500K
Corsair 8GB 1600 mhz
Scythe Mugen 2 rev B
GeForce GTX 570
Lian Li Lancool PC-K56
Corsair CX 600W
Optiarc AD-72605 DVD RW SATA

The BIOS boot priority is 1# Dvd Player and 2# Harddrive (so it detects both).
It's also a SATA harddrive so I don't need to do anything with jumpers.
Then when I insert the Windows 7 DVD it outputs the following error:

reboot and select proper boot device or insert boot media in selected

The PC is new and got build at a store so the only thing I need to do is install the software.

Any clues what could be the problem?

Greetings!

 

[mcnumpty23]

if you have an external dvd player handy it may be an idea to try loading it from that--if its seeing your dvd drive in the bios then its basically not reading the disc

or if youre happy to open it try connecting the dvd drive to a different controller--its got an intel sata controller and a marvel controller so try it on the one its not connected to

 

[rozz]

dumb question - are you pressing the "any" key when it prompts "press any key to boot from cd/dvd ROM"? it only gives a 5 second delay before booting to second device..

Also, do you hear the DVD-rom spin up when the PC boots?

 

[qwertyrules]

if you have an external dvd player handy it may be an idea to try loading it from that--if its seeing your dvd drive in the bios then its basically not reading the disc

or if youre happy to open it try connecting the dvd drive to a different controller--its got an intel sata controller and a marvel controller so try it on the one its not connected to

I have no external DvD player and it and the DvD player is showing up properly in the BIOS it's also connected to the SATA input on the motherboard and I made sure it was connected correctly.

dumb question - are you pressing the "any" key when it prompts "press any key to boot from cd/dvd ROM"? it only gives a 5 second delay before booting to second device..

Also, do you hear the DVD-rom spin up when the PC boots?

We don't get to that message I mean that's usually when things go correctly then you press a key and it loads but it just gives the error message I've said instead of the one you're saying.

 

[qwertyrules]

The boot priority is fine (first dvd then hdd)
You can hear the DvD player working

It's very weird, I never had this problem before

 

[mcnumpty23]

try a different bootable disc to rule out your disc being the problem--ubuntu or something like that--you dont even need to install it as it can run as a live cd

 

[qwertyrules]

try a different bootable disc to rule out your disc being the problem--ubuntu or something like that--you dont even need to install it as it can run as a live cd

Alright I still had some old ubuntu cd's laying around here and I just tried it and the same error shows up.

 

[mcnumpty23]

then i would try connecting it to a different sata controller--or if your not happy to open it take it back to whoever built it and get them to sort it

 

[rozz]

^that or it's a bad drive

 

[das_stig]

Try setting the SATA port the DVD drive is connected to IDE mode, some just don't like AHCI.

 

[qwertyrules]

Thanks for the help everyone, I appreciate it. Brought it back to the store where I bought it to sort it out. If they tell me what the problem was when they're done I'll let everyone know

 

[ortega7117]

i had the same problem b4 but now its solved successfully...my recommendation is try to boot using removable drive (pendrive/flashdrive etc.)...i forgot the link but something to do with "how to boot from flash drive"