Registry doesn't exist for new user profile.

[The_tech_guy]

So I was creating a new profile on my good computer and when I attempted I got this error message:
The User Profile Service service failed the sign-in.
User profile cannot be loaded.

I went into the registry to fix it but the account wasn't there, I then went to C:\Users but also account wasn't there. The account only shows up in settings and sign in screen. Does anyone know how to fix this.

 

[SgtScream]

Have you tried to Google the error message?
https://www.sevenforums.com/general-discussion/362154-cant-create-new-user-accounts-user-profile-service-failed.html

 

[Sedivy]

If you go into Control panel->User Accounts and then click on "Configure advanced user profile properties", do you see anything listed in the window that pops up? If you click on environment variables instead, again do the file paths exist pointing to the user files?

 

[The_tech_guy]

If you go into Control panel->User Accounts and then click on "Configure advanced user profile properties", do you see anything listed in the window that pops up? If you click on environment variables instead, again do the file paths exist pointing to the user files?

It appears in control panel on manage other accounts but I couldn't find anything hat helps on it. I also found out that the user profile service was stopped and that Netlogon service will not start does Netlogon matter?

 

[Sedivy]

Hmmmmm. You might have some corruption with the user account. Try this:
http://www.techbout.com/user-profile-cannot-be-loaded-error-in-windows-10-9115/

 

[The_tech_guy]

The account doesn't exist in registry or C:/users so that's not the problem.

 

[Sedivy]

The account you're trying to create the new user account from does have administrative privileges right?

 

[The_tech_guy]

Yes it has administrative abilities.

 

[Sedivy]

Hmm then not sure what to tell you. If it was happening on my machine, I'd probably whip out the installation cd/usb to boot into and run repair from dos or would do system file check like so: https://www.lifewire.com/sfc-command-system-file-checker-2626020
just cause it's an easy thing to try before trying to hunt down specific solution.

 

[SgtScream]

What happens if you add a user in computer management instead of control panel?

 

[Sedivy]

I...don't know. I've never tried it that way but it sounds pretty simple: http://www.isumsoft.com/windows-10/how-to-add-delete-modify-user-accounts-on-windows-10.html#way2

 

[SgtScream]

Try it:
Right click This Pc > Manage > Expand Local Users and Groups > Right click Users > New User

 

[Sedivy]

I have no issues adding a user when doing this. You?
What version of win10 do you have? Home? Pro? Enterprise?

 

[SgtScream]

Also check to make sure the "User Profile Service" is running. Maybe this service is stopped so you can start it by typing "services.msc" in the search bar. Scroll down to it, right click and select start if necessary.

 

[The_tech_guy]

I'll try that. User profile service was stopped I started it but that didn't fix it.

 

[SgtScream]

Not for nothing, what's your computer up time? Have you tried restarting your computer?

 

[The_tech_guy]

My computer is hp envy 15t-j000 it's from 2013 so it only charges to 7% so it gets restarted every time before I use it.

 

[Sedivy]

so it only charges to 7%

That is a very bad state of affairs. Any sudden shutdowns during critical processes like windows update running in the background and so on, will likely corrupt your system as your battery cannot act as a backup and unplugging a laptop accidentally is far easier than unplugging a desktop. I would recommend getting a new battery, like https://www.newegg.com/Product/Product.aspx?Item=9SIA3RE1PX8683
and then repairing or reinstalling your system. I mean you can try and continue fixing it but this is a disaster waiting to happen.I speak from experience as I've had a laptop long ago with just as dire a battery and trying to keep it running like that was a trial.

 

[SgtScream]

Id also run a hardware diagnostic. Right when you turn on the laptop, hit the escape key. This will bring you to the startup menu. There should be an option to run diagnostics.

 

[The_tech_guy]

Local Users and groups file isn't there I have no idea why but when I went to System Tools>Event Viewer> I saw that was custom views I clicked on that then on administrative Events. There is an error: source= DeviceSetup, ID= 121, Task Category= None. Inside of it it says:

Driver Install failed, result=0x80004005 for devnode 'SWD\IP_TUNNEL_VBUS\TEREDO_TUNNEL_DEVICE'

Also event 100 is failing over and over its source is Bonjour Service. Pretty much every thing in administrative events is an error.

 

[The_tech_guy]

so it only charges to 7%

That is a very bad state of affairs. Any sudden shutdowns during critical processes like windows update running in the background and so on, will likely corrupt your system as your battery cannot act as a backup and unplugging a laptop accidentally is far easier than unplugging a desktop. I would recommend getting a new battery, like https://www.newegg.com/Product/Product.aspx?Item=9SIA3RE1PX8683
and then repairing or reinstalling your system. I mean you can try and continue fixing it but this is a disaster waiting to happen.I speak from experience as I've had a laptop long ago with just as dire a battery and trying to keep it running like that was a trial.

that's why I always shut it down first and the computer that I'm using currently has NO battery. I can get a battery for the asus but the HP one I can only find refurbished batteries

 

[Sedivy]

Ahh I take it you're not in north america so doing newegg or amazon isn't an option.

I've looked into the error but it's rare, and the most I've found solution wise was "uninstall from device manager and see if that fixes it" so can't really help you there.

 

[The_tech_guy]

Thanks I never checked Newegg only Amazon and eBay all the others were missing 1000 mAh

 

[The_tech_guy]

It also won't let me add a pre-existing Microsoft account. Don't know if that help. I'm also using Windows 10 home

 

[Sedivy]

Er...that is a question I suggest you contact microsoft support for. If your windows for whatever reason is refusing to activate, they will best help you with this, I've recently had to do something similar myself.