[SOLVED] Reliability is degraded?

[Rodoux]

I just received a message from windows saying: reliability is degraded, checked it and this appears, is there a way to fix it? What can i do?

https://imgur.com/a/Z3RzdPN

View: https://imgur.com/a/Z3RzdPN

 

[USAFRet]

1. What make/model/type drive is this?
2. Is it still under warranty?
3. Do you have an ongoing backup of the data on it?

Drives die.
Yours may well be on its way to the grave.

 

[Lafong]

What exactly did you check?

What is the complete translation of all of those words?

I'd be suspicious for now.

You need to confirm that is a legit message from Windows directly, rather than anything else.

Did you examine SMART data separately?

 

[Rodoux]

1. It is a HP pavilion gaming laptop 15-dk0xxx. 2. No, it isnt, i bought it 2 years ago and the warranty was just 1 year. 3. No, i dont have other storage.

What did i check? What do you mean?

remaining duration stimulated: 3%

reserve available: 100%

Temperature: 51° C

 

[USAFRet]

Start a good backup routine NOW.
Be prepared for it to die.
Replace when it does die.

 

[Lafong]

What did i check? What do you mean?

Your original post says "checked it and this appears...."

What does the pronoun "it" refer to?

What exactly did you do?

 

[Rodoux]

Yes, i checked the warn message from windows and when i clicked it that window appeared.

But why is this happenning? The laptop only has 2 years on it.

 

[USAFRet]

Yes, i checked the warn message from windows and when i clicked it that window appeared.

But why is this happenning? The laptop only has 2 years on it.

Drives die. Some of them, a LOT sooner than we'd like.
I currently have a 14TB Toshiba, back at Toshiba, awaiting warranty replacement. 7 months old.

Always be prepared for a storage device to die in the next 0.25 sec.
Always.

 

[Lafong]

Yes, i checked the warn message from windows and when i clicked it that window appeared.

But why is this happenning? The laptop only has 2 years on it.

Drives fail. Some last 20 years. Some last 20 days. Some arrive dead.

But I have no idea about your drive because I don't know the context. Maybe the message is legit. Maybe not. Maybe your drive will last 10 more minutes. Or not.

You have to use some other means of verifying that the drive is in trouble.

 

[Rodoux]

How can i verify if it is really dying?

 

[Lafong]

Looking at SMART data can give you a clue. Pending sectors count?

But it wouldn't tell you if death is imminent.

You should have at least 2 copies of anything important on the drive. That way it's not a big deal if it dies in the next 30 seconds. Making copies would be my first move.

My second move would be to try to get other indicators of the drive health.

 

[Rodoux]

How can i check smart data? I just restarted the laptop but it still says the same. How can i get other indicators of the drive health?

 

[USAFRet]

How can i check smart data? I just restarted the laptop but it still says the same. How can i get other indicators of the drive health?

Install and run CrystalDiskInfo, and post the screencap here.

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

 

[Lafong]

Download and run Crystal Disk Info

 

[USAFRet]

The real question is...
What will you do knowing whatever SMART reports?

If it says the drive is about to die, what will you do?
If it says it is fine, what will you do?


The answer should be the same.

 

[Rodoux]

https://imgur.com/a/4EVlQy5

View: https://imgur.com/a/4EVlQy5

 

[Lafong]

wrong program

You need Crystal Disk Info; not Crystal Disk Mark

 

[USAFRet]

CrystalDiskInfo, not CrystalDiskMark.

And again...what make/model drive is this?

 

[Rodoux]

https://imgur.com/a/a5E6gXl

View: https://imgur.com/a/a5E6gXl


How can i check the make model of the driver?

 

[USAFRet]

So, a 500GB NVMe drive.

From your CrystalDiskMark, the write speed is horrible.
From CrystalDiskInfo (SMART), that also shows problems.

The specifics really really do not matter.
Good or bad, you personally need to start a good backup routine, and be prepared for it to die.
There is no "fix".

 

[Rodoux]

I see, thank you for the help guys.

 

[Lafong]

25 terabytes written in the equivalent of 15 weeks of 24/7 operation. Over 80 TB a year at that rate.

That's way above what most people write to a drive.

May or may not be related to failure.

What about temps?

 

[USAFRet]

How can i check the make model of the driver?

Its an SK Hynix.
Model number at the top of your CrystalDiskMark screen.

 

[Rodoux]

Yes, im playing on this laptop for about 16 hours per day (i cant come out of my house due to covid and cant get the vaccine since im allergic to vaccines), The temperature is 50°C.