Archived from groups: microsoft.public.windowsxp.messenger (
More info?)
You are correct Jonathan ... as it appears my router does not currently
support UPnP and that is preventing the remote access. I will search to see
if there is an update ... otherwise, I will need to buy a new router that
does support UPnP.
thanks,
Bert
"Jonathan Kay [MVP]" wrote:
> Greetings Bert,
>
> Do either of you have a router? If so, the router must support Universal Plug and Play
> (UPnP) in order for a direct connection to be established (like Remote Assistance). A number
> of router manufacturers now support UPnP, but you may require a firmware update or need to
> turn UPnP in the router configuration.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources -
http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "bert" <bert@discussions.microsoft.com> wrote in message
> news:15BC50A5-167B-47BE-9B05-925632CCD8ED@microsoft.com...
> > The error message that appears says that the remote host name cannot be
> > resolved.
> >
> > "bert" wrote:
> >
> >> I have been unable to allow remote access to my computer. I have windows xp
> >> professional and my friend Dan has windows xp home edition. However, when I
> >> "ask" him for remote assistance (via msn messenger), we are unable to
> >> connect. What gives?
>
>
>
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