Question Repairable or New HD?

[FattyLumpkin]

Greetings!

Our electricity went off and came back on. My computer usually boots right back up but not this time. It took about 40 minutes of waiting, hard booting by pressing the button down, doing that 3x when the logo appeared, etc. It is finally “operational.” Other things happen like suddenly FireFox will take up 69% of system memory with high power use and just hangs there.

I lost part of my data (Steam, photos, etc.), or at least access to it, on the d: drive. I assume this is a HD issue?

There are two drives (C: & D but suddenly there is also an E: drive (the location is not available). Look, I got a new drive for free!

Disk Management provides more detail but I don’t know what to do with it. I have images but when I try to upload anything or attach something that program locks up. It shows the E: drive as Disk 1 but also Disk 2 which is my C: drive. Disk 0 is the D: drive.

(C: ) - NTFS
(D: ) - NTFS
(E: ) - RAW
(Disk 2 partition 1)
(Disk 2 partition 4)

“The Parameter is Incorrect” error appears when trying to look at the new E: drive or the partitions.

I performed chkdsk on all the drives (6.15 hours!) with “healthy” results on everything. A sfc /scannow said it found corrupt files and successfully repaired them but nothing changed. The CBS.log was long and I certainly don’t know what to make of that either.

Is the E: part of my drive recoverable? Or is it time to buy a new hard drive?

Thank you in advance for any help you can offer.

 

[rgd1101]

upload image to imgur.com

full system spec?

 

[SkyNetRising]

Disk Management provides more detail but I don’t know what to do with it.
I have images but when I try to upload anything or attach something that program locks up.
It shows the E: drive as Disk 1 but also Disk 2 which is my C: drive. Disk 0 is the D: drive.

Please show screenshots from Disk Management
and Device Manager - disk drives and storage controllers sections expanded.
(upload to imgur.com and post link)

List specs of your system. Include model names of all your HDDs/SSDs.

 

[FattyLumpkin]

Sorry about that. Here is the system info and two screen shots. It just won't let me paste the image but the links should work.

https://imgur.com/SfVzGF3

View: https://imgur.com/SfVzGF3

https://imgur.com/uuwMN7B

View: https://imgur.com/uuwMN7B


System Info
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Name CORSAIRONE
System Manufacturer CORSAIR
System Model CORSAIR ONE
System Type x64-based PC
System SKU CS-9000013
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2.C8, 3/6/2018
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product Z370I CORSAIR ONE (MS-7B43)
BaseBoard Version 1.0
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Hardware Abstraction Layer Version = "10.0.19041.5072"
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.95 GB
Total Virtual Memory 27.9 GB
Available Virtual Memory 17.6 GB
Page File Space 12.0 GB
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[SkyNetRising]

You have corrupted file system.
You'll need to acquire another 2TB drive. New drive is required for storing recovered data.
Then use data recovery software to recover data from your corrupted drive.

I've had good results with getdataback.
Free version allows checking, if anything can be recovered. Full version is not free though.

https://www.runtime.org/data-recovery-products.htm

If you don't care about recovering data from E: drive, then just format it.
It will become available, but completely empty.

 

[SkyNetRising]

Also you may want to check health of your drives.
Use HDtune (health section). Show screenshots.

 

[FattyLumpkin]

I definitely like how certain you are because I can act on that!

If I try the free version of getdataback (thank you for the suggestion!) which drive do I check? I think it's the D but not sure. Same question if I decide to format.

sfc /scannow said files were corrupted but fixed. chkdsk showed everything was healthy. Is HDtune just better and still something I should do? Before getdataback?

 

[SkyNetRising]

which drive do I check? I think it's the D but not sure. Same question if I decide to format.

Drive with corrupted file system /data inaccessible.
Take a wild guess ...

TLDR - It's drive E:

Is HDtune just better and still something I should do? Before getdataback?

HDtune will show, if your drive has any physical damage.
So - either it's physically fine or physically damaged and have to be replaced.