thejrod2yasaves :
I couldn't get ahold of them on the phone So no answer. plus the laptop is out of Warantee
Toshiba will tell you that your processor is soldered in and is NOT serviceable , However Toshiba LIES!! (Surprise) The same way as my Qosmio G35-AV600 when it came with 1 gig memory and bad vid drivers , drivers fixed I priced their 2 gig 533 memory , ON SALE FOR A VERY CHEAP TOSHIBA PRICE OF ONLY $999.99 Instant Discount of $20.00 imagine that , they swore No Other Memory Can Be Used Or It WILL damage the laptop , SO Tiger direct 2 , 2 gig 533 sticks ordered $54.99 each , dropped them in and laptop responded perfectly , replaced the 2 5400 rpm drives with seagate SATA6 7200 rpm 500 gig . Laptop still rocks , however due to serial number and manufacture date , windows 7 or Vista cannot be installed Toshiba has to make sure the laptop has an expiration date , plus the Monitor plates start generating thin vertical lines after so many hours as planned after exactly 1 year of noremal use plate must be repl;aced cant see , BUT toshiba wants over $498 for one a replacement with equaliser is less than $200 . OK?