Here at work we've been using 3 Maxtor Shared Storage drives for backup and data storage. One year ago we had 1 320 GB Shared Storage I and 2 500 GB Shared Storage II drives.
Both 500 GB drives died and had to be replaced (out of warranty). One of these replacements was dropped and had to be replaced. Two months ago we replaced the 320 GB drive with a 1 TB Shared Storage II drive. It too failed.
In the space of one year I've seen 3 (4) Shared Storage drives fail. Some completely some gave a PFA before failing. With the latest 1 TB drive (still in warranty) Seagate has been very helpfull with getting a replacement.
First their online RMA service doesn't work and second. When I managed to get a live person to put in an RMA for me under their enterprise drive replacement program (since this is drive contains business data we couldn't send in the drive) the operator told me I can destroy the drive and send them the circuit board to get a replacement. That I did (with a big freakin' hammer I might add) and to my surprise they sent me a replacement circuit board.....................................
At any rate, I've had it with Seagate and I need to find a suitable replacement for the shared storage drives (I'll keep the remaining 500 GB drives until they fail). Right now I was thinking that http://www.newegg.com/Product/Product.aspx?Item=N82E16822165060 would be a good replacement. Any thoughts/suggestions?
Both 500 GB drives died and had to be replaced (out of warranty). One of these replacements was dropped and had to be replaced. Two months ago we replaced the 320 GB drive with a 1 TB Shared Storage II drive. It too failed.
In the space of one year I've seen 3 (4) Shared Storage drives fail. Some completely some gave a PFA before failing. With the latest 1 TB drive (still in warranty) Seagate has been very helpfull with getting a replacement.
First their online RMA service doesn't work and second. When I managed to get a live person to put in an RMA for me under their enterprise drive replacement program (since this is drive contains business data we couldn't send in the drive) the operator told me I can destroy the drive and send them the circuit board to get a replacement. That I did (with a big freakin' hammer I might add) and to my surprise they sent me a replacement circuit board.....................................
At any rate, I've had it with Seagate and I need to find a suitable replacement for the shared storage drives (I'll keep the remaining 500 GB drives until they fail). Right now I was thinking that http://www.newegg.com/Product/Product.aspx?Item=N82E16822165060 would be a good replacement. Any thoughts/suggestions?