Hello to everyone ! I have the following issue that i can`t really find a way to resolve so i must ask for some assistance.
I had a win8.1 on my acer laptop ( aspire e15) for about a year with no issues (apart from some old games not running well) and I decided to upgrade to a windows 10. I rearranged the boot order so it will boot from an usb drive on which I placed the windows 10 iso the correct way and restarted the laptop and booted from it. Anyway, instead of starting the win10 installation process I am greeted with an orange screen with white vertical stripes and I can`t really do anything to get past it. I read around that this has something to do with bit locker and so on but I have never set up this on my laptop. I have no idea how can I disable it as all the fields in the options are pretty much greyed out.
Interestingly enough, if I choose to reinstall win 8.1 (from the desktop menu that says remove all my info and reinstall) I can do it with a bootable flash drive with win8.1 on it.
Anyway , does anyone else know how can I fix this issue and install windows10 ? Or at the very least how can I completely format the hdd and install windows 10 ?
I had a win8.1 on my acer laptop ( aspire e15) for about a year with no issues (apart from some old games not running well) and I decided to upgrade to a windows 10. I rearranged the boot order so it will boot from an usb drive on which I placed the windows 10 iso the correct way and restarted the laptop and booted from it. Anyway, instead of starting the win10 installation process I am greeted with an orange screen with white vertical stripes and I can`t really do anything to get past it. I read around that this has something to do with bit locker and so on but I have never set up this on my laptop. I have no idea how can I disable it as all the fields in the options are pretty much greyed out.
Interestingly enough, if I choose to reinstall win 8.1 (from the desktop menu that says remove all my info and reinstall) I can do it with a bootable flash drive with win8.1 on it.
Anyway , does anyone else know how can I fix this issue and install windows10 ? Or at the very least how can I completely format the hdd and install windows 10 ?