[SOLVED] Reset stuck at 34%

Jan 2, 2020
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I started a PC reset and it has been stuck on 34% for almost 2-2.5 hours.

The laptop I am resetting is an Acer Aspire 5 with a dual SSD and HDD (128 SSD and 1Tb HDD) with 8 GB of RAM and an I7 intel processor

Is it normal with these specs to be stuck on this?

Also, is there something I can do to stop it without corrupting windows, files, etc?
 
Solution
I would say not normal. You might have to format the drive, and do a fresh install. It is also possible one of your drives is bad, causing the hang up.