Question Resetting this PC 99%

Apr 20, 2019
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I am using a laptop. And i wanted to reset it and its been 4 days and it's still stuck. I only have 2 drivers. Driver C and Driver D, I only chose to wipe Driver C. Help please
 
Apr 20, 2019
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Im resetting it because its stuttering so bad and it wont let me update and tried downloading the update manually but it still doesn't work, and i think there was virus
 

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