Return power supply

[Saif Seofe]

Hi i have long question i bought power supply like 3 weeks ago i got and it was a defective power supply i opened a case on ebay and ebay refund me my money and i throw the other one in the trash and i bought another one today i was checking my ebay and i massage from the seller asking me to return the item or he will contact ebay and when ebay closed the case they didn't tell me to return the defective power supply so what i do thank you

 

[Gam3r01]

Are you SURE they didnt ask for the product back?
Even so, when there is a defective product and they refund the money, you send the unit in so they can send it in for repairs/refurbs. And then be re sold. Ebay may charge you for the defective unit if they dont receive one.

 

[Saif Seofe]

a full refund of $79.99 to your PayPal account and the case is closed. thats what they said when they said when the closed the case and this is my first time opening a case i didnt mean to throw it in the trash thank you for quick respond

 

[Gam3r01]

Thats odd, I would contact the seller and explain that

 

[Saif Seofe]

i mean he can check the case details what you think should i do? thanks

 

[Gam3r01]

Talk to him about it, ebay can pay him if you arent at fault

 

[tiny voices]

Generally with a refund you need to send the defective product back or else they might just think you got a good product but claimed it was bad to steal back your money. This is what they think you did. Also, pretty much any EBAY PSU will be 10000% junk. NEVER cheap out on a PSU, it is the most important part of the computer by far.

 

[Saif Seofe]

i just checked this link http://pages.ebay.com/coverage/index.html?_tf=110658385023

 

[Saif Seofe]

tiny voices so what you think should i do?

 

[tiny voices]

Nothing. Just wait. IF you REALLY are required to send it back, EBAY will message you and say something. You tell them you don't have it, and then they will take the money back. Simple as that.

 

[Saif Seofe]

So they will take money from me then why did i opened case for ? and when they refund they didn't told to send it back thanks

 

[tiny voices]

You should have contacted the seller before you EVER open a case with EBAY. That is last resort. This is Ebay 101.

The Seller would probably have had no problem giving you a refund but now you are stuck between the seller and Ebay. Never a good place to be.

 

[Saif Seofe]

OMG

 

[Saif Seofe]

so i have to wait or what should i do ?

 

[tiny voices]

Yeah, you only really are supposed to open a case with ebay if the seller has not tried to help you after a certain period of time. Sorry, but you messed up.

All you can do is wait it out.

Next time, contact the seller FIRST. They will get you sorted out 99.99999% of the time.