Hello,
I have a RJ11 Wall plate (6P6C like this : https://www.amazon.com/Enerlites-6631-W-Telephone-6-Position-6-Conductor/dp/B01N4WQJ9B ) which was working when I plug in my phone.
When I'm connecting my modem (DSL port) to this wall plate it can't connect to internet.
Behind the wall plate there is ASDL pots splitter (https://www.alibaba.com/product-detail/rj11-adsl-splitter-ADSL2-over-POTS_60074551041.html ) which have a pair of cable for Phone and a pair of cable for DSL Modem.
The wall plate is currently connected with pair of cable coming from phone pair of cable.
FYI, I have another wall plate (RJ11 but 4P2C this one) in another room that is connected with pair of cable coming from the "DSL Modem" pair of cable and my modem is working fine on it.
What should I do to be able to use this wall plate with my modem ?
Thanks for your help !
I have a RJ11 Wall plate (6P6C like this : https://www.amazon.com/Enerlites-6631-W-Telephone-6-Position-6-Conductor/dp/B01N4WQJ9B ) which was working when I plug in my phone.
When I'm connecting my modem (DSL port) to this wall plate it can't connect to internet.
Behind the wall plate there is ASDL pots splitter (https://www.alibaba.com/product-detail/rj11-adsl-splitter-ADSL2-over-POTS_60074551041.html ) which have a pair of cable for Phone and a pair of cable for DSL Modem.
The wall plate is currently connected with pair of cable coming from phone pair of cable.
FYI, I have another wall plate (RJ11 but 4P2C this one) in another room that is connected with pair of cable coming from the "DSL Modem" pair of cable and my modem is working fine on it.
What should I do to be able to use this wall plate with my modem ?
- should I buy a wall plate with 2x 6P6C socket (one wired like a phone + one wired like a modem)
- could I connect the pair of cable from "DSL Modem" coming from the ADSl pots splitters ?
- call a technician 😀
Thanks for your help !