Roccat Kone XTD Problem

[JPQed]

My Kone XTD doesn't seem to be synced with the mouse option application. None of the color changes, button changes, or profile switches seem to take effect on the mouse. I have re-installed a few times with no luck. Using 1.17 drivers.

 

[swiftee]

I just got one of these a week ago. I'm using on windows 7 and have had no problems with profile switching. Assuming you are hitting the apply button instead of hitting ok, it should be working? I still haven't spent a lot of time in the software but I did notice that next to the profile names on the tabs there is a little 4 square icon that sets the profile as the default profile for windows. Not sure if you can just click on the profile tab and hit apply or if you have to set it as the default for it to work. I've just been setting it as default. I'll get around to messing with it more eventually. I know this wasn't much help but your drivers are up to date and you said you've tried re installing. The only other instance like yours was one I came across in reviews while shopping for the mouse. Someone said they had to download and install the drivers from Roccat then restart the computer and wait 5-10 secs then plug it in and a firmware update should pop up in the bottom right or something.

 

[Squirrelify]

Hey,
I am having a similar problem. I also recently bought a Kone XTD from roccat and in the beginning everything seamed to be working fine. I downloaded the drivers setup a profile and saved it to the mouse, the profile worked and I was happy with it because it suited all the games pretty well. However as I got battlefield 4 I encountered 2 problems, the first one being that there was a delay between me pressing the button on my mouse and my game reacting and most of the time I had to press it 4 to 5 times for it to react at all (this does not happen in any other game) The second issue was or still is, that i needed a new keybinding setup for bf4 since when i created the other one it was mostly for simple fps games. This is why I went into the editor created a profile and klicked apply to set the profile to my mouse, however even after making new profiles and trying to load them onto the mouse, reseting everything in the drivers to default, updating and even reinstalling the drivers, the mouse continues to keep the first profile I ever loaded onto it. It is really starting to annoy me and I hope someone has a solution for this and your problem.

 

[swiftee]

Hey,
I am having a similar problem. I also recently bought a Kone XTD from roccat and in the beginning everything seamed to be working fine. I downloaded the drivers setup a profile and saved it to the mouse, the profile worked and I was happy with it because it suited all the games pretty well. However as I got battlefield 4 I encountered 2 problems, the first one being that there was a delay between me pressing the button on my mouse and my game reacting and most of the time I had to press it 4 to 5 times for it to react at all (this does not happen in any other game) The second issue was or still is, that i needed a new keybinding setup for bf4 since when i created the other one it was mostly for simple fps games. This is why I went into the editor created a profile and klicked apply to set the profile to my mouse, however even after making new profiles and trying to load them onto the mouse, reseting everything in the drivers to default, updating and even reinstalling the drivers, the mouse continues to keep the first profile I ever loaded onto it. It is really starting to annoy me and I hope someone has a solution for this and your problem.

As for the keys not reacting when you press them, it sounds like it could possibly be a defect--especially if it works after several attempts. In regards to the profiles not switching correctly, this happens to me if i just select a different profile (clicking the tab for profile 3 for example) and hitting apply. I have to hit the WP button next to whichever profile I want to switch to, then hit apply. That makes it your new default windows profile and will solve your issue in BF. You still have to go into the button assignment menu in the Battlefield menu and double-check to make sure the buttons there match your profile as well.
The best way to avoid having to create new profiles for each game is to just program the buttons on the mouse to random-ish keys on the keyboard that would never conflict with any in game buttons. For instance, I use the two buttons on the side of the mouse and the left/right click of the mouse wheel in every game. Here is my profile:

Side button 1---> ;
Side button 2---> ,
Left-click scroll wheel---> "
Right-click scroll wheel---> /

They'll never conflict with any other game's button layouts and you can change them in the game menu to do whatever you want without having to reassign other buttons or create a totally new profile through Roccat. I only have one other profile that I sometimes use, and that one just replaces one of the side buttons with the Easy Shift function. Hope some of this was helpful, or at the very least, made sense 😉

 

[bmxjumperc]

I definitely have problems with the Roccat Kone XTD driver/macros and BF3, it's helpful to know it's a problem with BF4 too. There must be some incompatibility somewhere with those games.

 

[xnoybis]

My Kone XTD doesn't seem to be synced with the mouse option application. None of the color changes, button changes, or profile switches seem to take effect on the mouse. I have re-installed a few times with no luck. Using 1.17 drivers.

Did you ever find a fix for the problem? I'm wondering if it's an issue with Windows 8.1. The mouse worked fine under Windows 7, but since upgrading the control panel fails to apply any changes to the settings.

 

[colinut]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

 

[Sonic557]

My Kone XTD doesn't seem to be synced with the mouse option application. None of the color changes, button changes, or profile switches seem to take effect on the mouse. I have re-installed a few times with no luck. Using 1.17 drivers.

I got the exact same problem as you but now I fixed it. In the "KoneXTDOption" software, click a tab called "RAD" and it will ask you to update the firmware of the mouse. Go ahead and do that, because your mouse won't be synched with the software if it has an older firmware version. I updated it, replugged the mouse in and the driver software works.

 

[xnoybis]

My Kone XTD doesn't seem to be synced with the mouse option application. None of the color changes, button changes, or profile switches seem to take effect on the mouse. I have re-installed a few times with no luck. Using 1.17 drivers.

I think the problem relates to windows 8/8.1. Mine worked fine under Windows 7. That said, I'm not using a licensed version of Windows 8.1, so I'm curious if that is part of the problem. Let me know whether you're using Windows 8, and if you have a fully licensed version.

 

[rfvasquez]

I can assure you that Driver Version 1.17 does NOT work on Windows 7 64-Bit either after I upgraded from 1.16. All Macros are gone, the voice that said the dpi is gone, and performance has actually been worse. When I first boot computer, the mouse will move, but not click. I have to unplug the mouse and then plug it back in to "sync" and be able to click. I love the feel of this mouse, but I will be going back to Logitech - probably a G9X or similar - never had problems with them.

I can't believe that Roccat has not fixed this issue after so many complaints out there.

 

[mastersarge086]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

This worked wonders for me! By going into Windows Defender in Windows 8 ( which is security essentials in 7) and manually excluding all ROCCAT software from any scans or real time protection, it fixed my issue with the Kone XTD. It also GREATLY sped up the application of new settings to my hardware. It used to take 60 seconds or more just to change the color on my Isku FX, but with this fix applied to my antivirus, changes are now instantaneous! Thanks for the awesome tip!

 

[H0w3r]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

This worked wonders for me! By going into Windows Defender in Windows 8 ( which is security essentials in 7) and manually excluding all ROCCAT software from any scans or real time protection, it fixed my issue with the Kone XTD. It also GREATLY sped up the application of new settings to my hardware. It used to take 60 seconds or more just to change the color on my Isku FX, but with this fix applied to my antivirus, changes are now instantaneous! Thanks for the awesome tip!

What is thi security essentials? i have win but i don't know what you guys are talking about... could anyone assist me doing the same thing as well>

 

[colinut]

Security Essentials is a popular free Antivirus Program from Microsoft.
If you don't know about it, you probably haven't got it installed so my solution does not apply to you.

 

[AkaMasamune]

Make sure you execute KoneXTDMonitor.exe in the ROCCAT file in Program files before trying to change any settings in the driver menu, otherwise it might not work

 

[locdogg67]

guys start the roccat software wih windows 7 compatibility
it works 100% its not an antivirus problem

 

[The Real Garen]

My Kone XTD doesn't seem to be synced with the mouse option application. None of the color changes, button changes, or profile switches seem to take effect on the mouse. I have re-installed a few times with no luck. Using 1.17 drivers.

 

[JonnyM8888]

Ok, I've the exact same problem... I've had it about 3 weeks, been working fine, profile switches and everything, then mid game (TF2) it just stopped... Only the right mouse button works, and the dpi switch... Nothing else works. Can't even open the Roccat HUD and click anything as the left mouse button doesnt' work.

Going to try the windows defender thing to see if that works.

Using windows 8.1

_____

OK, it's not taken long, however as I don't have windows defender, it screwed up any hope of me getting any use out of the mouse, however after trawling through alternate forums, I found that restoring windows to a few days previous was advised. This I did, and upon completion of the windows restoration to 3 days ago (not sure if this is coincidental, but was before a major windows update occured), I opened up the HUD for the ROCCAT Kone XTD and reset the driver once again. HEY PRESTO! IT WORKED! I had full function of my mouse buttons, and the lovely light display reappeared on the mouse.

Luckilly I didn't have to reassign all my profiles, as these were saved and ready to load.

Hope this helps, bit of a computer noob here, but found my way around it, and hope to help some other poor computer noob like me with this very frustrating problem

 

[Larsson1986]

Hi guys, try to go in to the roccat program and go to advance control and press reset to factory default. I tryed eveything like you guys did and no result. I even reinstalled windows 7 and it did'nt work, then i tried this and i got it to work. Hope it will solve your problem, seems like the problem was in side the mouse

 

[MikeO89]

As for a different Roccat mouse, I've had two Kone Pure mice (on two different computers) and both went bad inside a year. Both developed problems with the mouse buttons not registering clicks. Roccat replaced both under warranty but that doesn't say much the the mouse's longevity (owned two, both went bad). Dunno if I'll buy another Roccat mouse now because of this.

 

[nuppimperator]

For all those with the same Problem, make sure you have the correct driver!
For me the Roccat Kone Pure Driver had the Problem but the Roccat Kone Pure Optical Black Edition (which i have but didn't realize it had its own driver) did the job.

 

[dubsdj]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

yep added this to windows defender and it works! Nice fix thanks.

 

[AltonV]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

This also worked for me on windows 8.1 64-bit

 

[mupet0000]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

This just worked for me on Windows 10. I wasn't able to apply any settings to the mouse and the app would hang every time I pressed apply. Windows defender didn't give me any warnings, horrible software. Thanks!

 

[wes1027]

Gents,

It turns out to be your anti-virus protection which scans every action of the driver. Try the following:

In case you use Microsoft Forefront / Microsoft Security Essentials please also follow this process:

Settings -> Excluded files and locations
Write into locations: C:\Program Files\ROCCAT
Click on "add"
Save changes

Now try again. It worked for me.

Also add it to list of exclusions for windows defender. Worked for me on Windows 10 x64

 

[Dennis_14]

still aint working with me, i can move the mouse but i cant click or anything, when i load a profile it just says every button is disabled, it came after a csgo game? any ideas?