[SOLVED] ROG Strix b450-f gaming crashes NVIDIA or AMD GPU

[Chipolte_away]

Thanks for taking a look. This is a new build. I won a 480GB optane NVME PCI-E card at a trade show. I have not built a new PC in 10 years (but I have built several before then), but as a storage architect I felt obliged to build a system around this 500k IOP storage device. So I am rusty on building PC's. I was able to get everything installed on the first attempt and got a successful post. Windows 10 install went without issue, all devices showed up in device manager on the first boot. I have updated the BIOS and Chipset firmware with ASUS Grid. I have run this system for days with memtest running loops with no crashes. I have used multiple hardware monitors to watch GPU/CPU temps and seen nothing over 51c.

The symptom is after a few minutes of playing CIV6 or Battletech at Ultra settings (which run perfectly smoothly) the system reboots, no BSOD, nothing in the system event log except 'There was an unexpected shutdown'. I have tried disabling all of the auto OC settings in the BIOS, I have tried lowering VDDP to .9. I started out with an MSI OC Amor mk2 rx580 and had this issue. So I figured it was probably the problem so I bought an Asus GTX 2060 advanced, same exact issue, so I know the GPU is not the issue. I have ordered a replacement PSU, I presently have a Raidmax 730 W Semi-modular ATX Power Supply which was really well rated. PC Parts picker says I only needed around 400W PSU. I order a 80+ Gold 1050W Rosswill PSU to replace this one, but it does not arrive till Wednesday and I have my doubts this will fix the issue either.

Any other ideas on what I might have missed?

https://pcpartpicker.com/list/bJ6fyk

Below is my CPUID output with the redundant stuff cut out:

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.88.0

Processors
-------------------------------------------------------------------------

Number of sockets 1
Number of threads 16

APICs
-------------------------------------------------------------------------

Socket 0
-- Node 0
-- CCX 0
-- Core 0 (ID 0)
-- Thread 0 0
-- Thread 1 1
-- Core 1 (ID 1)
-- Thread 2 2
-- Thread 3 3
-- Core 2 (ID 2)
-- Thread 4 4
-- Thread 5 5
-- Core 3 (ID 3)
-- Thread 6 6
-- Thread 7 7
-- CCX 1
-- Core 4 (ID 4)
-- Thread 8 8
-- Thread 9 9
-- Core 5 (ID 5)
-- Thread 10 10
-- Thread 11 11
-- Core 6 (ID 6)
-- Thread 12 12
-- Thread 13 13
-- Core 7 (ID 7)
-- Thread 14 14
-- Thread 15 15

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
Perf timer 10.000 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1 ID = 0
Number of cores 8 (max 8)
Number of threads 16 (max 16)
Name AMD Ryzen 7 2700X
Codename Pinnacle Ridge
Specification AMD Ryzen 7 2700X Eight-Core Processor
Package Socket AM4 (1331)
CPUID F.8.2
Extended CPUID 17.8
Core Stepping PiR-B2
Technology 12 nm
TDP Limit 105.0 Watts
Tjmax 85.0 °C
Core Speed 4092.3 MHz
Multiplier x Bus Speed 41.0 x 99.8 MHz
Base frequency (cores) 99.8 MHz
Base frequency (ext.) 99.8 MHz
Instructions sets MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, AVX2, FMA3, SHA
Microcode Revision 0x800820D
L1 Data cache 8 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 8 x 64 KBytes, 4-way set associative, 64-byte line size
L2 cache 8 x 512 KBytes, 8-way set associative, 64-byte line size
L3 cache 2 x 8 MBytes, 16-way set associative, 64-byte line size
Max CPUID level 0000000Dh
Max CPUID ext. level 8000001Fh
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 64 KB, 2 thread(s)
Cache descriptor Level 2, U, 512 KB, 2 thread(s)
Cache descriptor Level 3, U, 8 MB, 8 thread(s)
FID/VID Control yes
# of P-States 3
P-State FID 0x894 - VID 0x36 (37.00x - 1.212 V)
P-State FID 0x880 - VID 0x59 (32.00x - 0.994 V)
P-State FID 0xC84 - VID 0x76 (22.00x - 0.812 V)

PStateReg 0x80000000-0x494D8894
PStateReg 0x80000000-0x48164880
PStateReg 0x80000000-0x459D8C84
PStateReg 0x00000000-0x00000000
PStateReg 0x00000000-0x00000000
PStateReg 0x00000000-0x00000000
PStateReg 0x00000000-0x00000000
PStateReg 0x00000000-0x00000000

Package Type 0x2
Model 00
String 1 0x0
String 2 0x0
Page 0x0
Power Unit 0.0


SMU Version 43.22.00
TDP/TJMAX 0x690055
TCTL Offset 0xA
Core Perf #0 0x15743602

Temperature 0 39 degC (102 degF) (Package (Node 0))
Voltage 0 1.38 Volts (VID)
Voltage 1 1.38 Volts (CPU VDD (Node 0))
Power 00 19.24 W (Package)
Power 01 1.36 W (Core #0)
Power 02 1.68 W (Core #1)
Power 03 0.37 W (Core #2)
Power 04 0.45 W (Core #3)
Power 05 1.39 W (Core #4)
Power 06 1.77 W (Core #5)
Power 07 1.39 W (Core #6)
Power 08 1.52 W (Core #7)
Power 09 9.95 W (Cores)
Clock Speed 0 4092.31 MHz (Core #0)
Clock Speed 1 4067.36 MHz (Core #1)
Clock Speed 2 4017.45 MHz (Core #2)
Clock Speed 3 2728.21 MHz (Core #3)
Clock Speed 4 4067.36 MHz (Core #4)
Clock Speed 5 4092.31 MHz (Core #5)
Clock Speed 6 4017.45 MHz (Core #6)
Clock Speed 7 4092.31 MHz (Core #7)
Core 0 max ratio (effective) 41.3
Core 1 max ratio (effective) 41.0
Core 2 max ratio (effective) 40.5
Core 3 max ratio (effective) 40.5
Core 4 max ratio (effective) 41.3
Core 5 max ratio (effective) 41.3
Core 6 max ratio (effective) 41.3
Core 7 max ratio (effective) 41.3


BIOS
-------------------------------------------------------------------------

UEFI Yes
AMD AGESA Combo-AM4 1.0.0.3

Chipset
-------------------------------------------------------------------------

Northbridge AMD Ryzen SOC rev. 00
Southbridge AMD B450 rev. 51
Graphic Interface PCI-Express
PCI-E Link Width x8
PCI-E Max Link Width x16
Memory Type DDR4
Memory Size 32 GBytes
Channels Dual
Memory Frequency 1064.1 MHz (3:32)
CAS# latency (CL) 15.0
RAS# to CAS# delay (tRCD) 15
RAS# Precharge (tRP) 15
Cycle Time (tRAS) 36
Bank Cycle Time (tRC) 51
Command Rate (CR) 2T
Uncore Frequency 1064.1 MHz


Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x52
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) Patriot Memory (7F7F7F7F7F020000000000)
SDRAM Manufacturer (ID) SpecTek Incorporated (7F7FB50000000000000000)
Size 16384 MBytes
Max bandwidth DDR4-2132 (1066 MHz)
Part number 3200 C16 Series
Nominal Voltage 1.20 Volts
EPP no
XMP yes
XMP revision 2.0
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 10.0-10-10-25-35 @ 740 MHz
JEDEC #2 11.0-11-11-27-38 @ 814 MHz
JEDEC #3 12.0-12-12-30-42 @ 888 MHz
JEDEC #4 13.0-13-13-32-45 @ 962 MHz
JEDEC #5 14.0-14-14-35-49 @ 1037 MHz
JEDEC #6 15.0-15-15-36-50 @ 1066 MHz
JEDEC #7 16.0-15-15-36-50 @ 1066 MHz
XMP profile XMP-3200
Specification DDR4-3200
Voltage level 1.350 Volts
Min Cycle time 0.625 ns (1600 MHz)
Max CL 16.0
Min tRP 11.25 ns
Min tRCD 11.25 ns
Min tRAS 22.50 ns
Min tRC 40.00 ns
Min tRRD 3.74 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-11-11-21-36-n.a @ 899 MHz (1.350 Volts)
XMP #2 11.0-13-13-25-44-n.a @ 1100 MHz (1.350 Volts)
XMP #3 12.0-14-14-27-48-n.a @ 1200 MHz (1.350 Volts)
XMP #4 13.0-15-15-30-52-n.a @ 1300 MHz (1.350 Volts)
XMP #5 14.0-16-16-32-56-n.a @ 1400 MHz (1.350 Volts)
XMP #6 15.0-17-17-34-60-n.a @ 1500 MHz (1.350 Volts)
XMP #7 16.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)
XMP #8 17.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)
XMP #9 18.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)

DIMM # 2
SMBus address 0x53
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) Patriot Memory (7F7F7F7F7F020000000000)
SDRAM Manufacturer (ID) SpecTek Incorporated (7F7FB50000000000000000)
Size 16384 MBytes
Max bandwidth DDR4-2132 (1066 MHz)
Part number 3200 C16 Series
Nominal Voltage 1.20 Volts
EPP no
XMP yes
XMP revision 2.0
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 10.0-10-10-25-35 @ 740 MHz
JEDEC #2 11.0-11-11-27-38 @ 814 MHz
JEDEC #3 12.0-12-12-30-42 @ 888 MHz
JEDEC #4 13.0-13-13-32-45 @ 962 MHz
JEDEC #5 14.0-14-14-35-49 @ 1037 MHz
JEDEC #6 15.0-15-15-36-50 @ 1066 MHz
JEDEC #7 16.0-15-15-36-50 @ 1066 MHz
XMP profile XMP-3200
Specification DDR4-3200
Voltage level 1.350 Volts
Min Cycle time 0.625 ns (1600 MHz)
Max CL 16.0
Min tRP 11.25 ns
Min tRCD 11.25 ns
Min tRAS 22.50 ns
Min tRC 40.00 ns
Min tRRD 3.74 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-11-11-21-36-n.a @ 899 MHz (1.350 Volts)
XMP #2 11.0-13-13-25-44-n.a @ 1100 MHz (1.350 Volts)
XMP #3 12.0-14-14-27-48-n.a @ 1200 MHz (1.350 Volts)
XMP #4 13.0-15-15-30-52-n.a @ 1300 MHz (1.350 Volts)
XMP #5 14.0-16-16-32-56-n.a @ 1400 MHz (1.350 Volts)
XMP #6 15.0-17-17-34-60-n.a @ 1500 MHz (1.350 Volts)
XMP #7 16.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)
XMP #8 17.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)
XMP #9 18.0-18-18-36-64-n.a @ 1600 MHz (1.350 Volts)


Monitoring
-------------------------------------------------------------------------

Mainboard Model ROG STRIX B450-F GAMING (0x000005E3 - 0x09A67570)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8665
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8665
LPCIO Revision ID 0x6
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 86 65 06 40 27 D0 C9 01 00 90 80 49 85 08 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 02 90 02 30 00 00 00 00 00 00 00 00 00 00 00 00
70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0290


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor Asus WMI
Voltage 0 1.34 Volts [0x14751C] (CPU Core Voltage)
Voltage 1 2.50 Volts [0x261664] (VPP MEM Voltage)
Voltage 2 9.86 Volts [0x968534] (+12V Voltage)
Voltage 3 5.10 Volts [0x4DC146] (+5V Voltage)
Voltage 4 3.31 Volts [0x328FC0] (3VSB Voltage)
Voltage 5 3.27 Volts [0x31E570] (VBAT Voltage)
Voltage 6 3.34 Volts [0x32E4E8] (AVCC3 Voltage)
Voltage 7 1.05 Volts [0x100590] (SB 1.05V Voltage)
Voltage 8 0.00 Volts [0x0] (CPU Core Voltage)
Voltage 9 0.00 Volts [0x0] (CPU SOC Voltage)
Current 0 0.00 Amps [0x0] (CPU VRM Output Current)
Temperature 0 41 degC (105 degF) [0x29] (CPU Temperature)
Temperature 1 26 degC (78 degF) [0x1A] (CPU Socket Temperature)
Temperature 2 31 degC (87 degF) [0x1F] (Motherboard Temperature)
Temperature 3 38 degC (100 degF) [0x26] (Chipset Temperature)
Temperature 4 n.a. (Tsensor 1 Temperature)
Temperature 5 0 degC (32 degF) [0x0] (CPU VRM Temperature)
Fan 0 1099 RPM [0x44B] (CPU Fan)
Fan 1 0 RPM [0x0] (Chassis Fan 1)
Fan 2 0 RPM [0x0] (Chassis Fan 2)
Fan 3 0 RPM [0x0] (Chassis Fan 3)
Fan 4 0 RPM [0x0] (AIO Pump)
Fan 5 1275 RPM [0x4FB] (Water Pump)
Fan 6 0 RPM [0x0] (CPU OPT)

Hardware monitor D3D

Hardware monitor NVIDIA NVAPI
Voltage 0 0.71 Volts [0x2C8] (GPU)
Power 0 7.80 pc (GPU)
Temperature 0 42 degC (107 degF) [0x2A] (GPU)
Fan 0 0 RPM [0x0] (GPU #0)
Fan 1 0 RPM [0x0] (GPU #1)
Clock Speed 0 300.00 MHz [0x12C] (Graphics)
Clock Speed 1 405.00 MHz [0x195] (Memory)
Clock Speed 2 n.a. (Processor)


PCI Devices
-------------------------------------------------------------------------


DMI
-------------------------------------------------------------------------

SMBIOS Version 3.2

DMI BIOS
vendor American Megatrends Inc.
version 2901
date 10/16/2019
ROM size 16384 KB

DMI System Information
manufacturer System manufacturer
product System Product Name
version System Version
serial System Serial Number
UUID {F4E61A0B-3DB2-F7A4-9649-04D4C453904D}
SKU SKU
family To be filled by O.E.M.

DMI Baseboard
vendor ASUSTeK COMPUTER INC.
model ROG STRIX B450-F GAMING
revision Rev 1.xx
serial 190346781400181

DMI System Enclosure
manufacturer Default string
chassis type Desktop
chassis serial Default string

DMI Port Connector
designation U31G1_34 (internal)
designation U31G1_34 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation U31G1_56 (internal)
designation U31G1_34 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation LAN (internal)
designation LAN (external)
port type Network Port
connector RJ-45

DMI Port Connector
designation U31G2_12 (internal)
designation U31G2_12 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation HDMI (internal)
designation HDMI (external)
port type Video Port

DMI Port Connector
designation M.2(WIFI) (internal)
designation M.2(WIFI) (external)
port type Network Port

DMI Port Connector
designation SATA6G_1 (internal)

DMI Port Connector
designation SATA6G_2 (internal)

DMI Port Connector
designation SATA6G_3 (internal)

DMI Port Connector
designation SATA6G_4 (internal)

DMI Port Connector
designation U31G1_12 (internal)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation USB_12 (internal)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation F_PANEL (internal)

DMI Port Connector
designation SPEAKER (internal)

DMI Port Connector
designation CPU_FAN (internal)

DMI Port Connector
designation CHA_FAN (internal)

DMI Port Connector
designation AIO_PUMP (internal)

DMI Port Connector
designation RGB_HEADER (internal)

DMI Port Connector
designation ADD_HEADER (internal)

DMI Port Connector
designation M.2_1 (internal)

DMI Port Connector
designation M.2_2 (internal)

DMI OEM Strings
string[0] Default string
string[1] Default string
string[2] MANASLU
string[3] Default string

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 128 GB
max# of devices 4

DMI Processor
manufacturer Advanced Micro Devices Inc.
model AMD Ryzen 7 2700X Eight-Core Processor
clock speed 3700.0 MHz
FSB speed 100.0 MHz
multiplier 37.0x

DMI Memory Device
designation DIMM_A1
format unknown
type unknown

DMI Memory Device
designation DIMM_A2
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 16 GB

DMI Memory Device
designation DIMM_B1
format unknown
type unknown

DMI Memory Device
designation DIMM_B2
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 16 GB



Storage
-------------------------------------------------------------------------

Drive 0
Name INTEL SSDPED1D480GA
Serial E20104350019480DGN
Capacity 447.1 GB
Type Fixed
Bus Type NVMe (17)
Features
Volume c:\, 446.1 GBytes (71.5 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device Generic Bluetooth Radio, class=0xE0, subclass=0x01, vendor=0x0A12, product=0x0001
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x4E53, product=0x5406
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x0C45, product=0x7603
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x0C76, product=0x165F

Graphics
-------------------------------------------------------------------------

Number of adapters 2

Graphic APIs
-------------------------------------------------------------------------

API D3D
API NVIDIA I/O
API NVIDIA NVAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
ID 0x10A0106
Name NVIDIA GeForce RTX 2060
Board Manufacturer ASUSTeK Computer Inc.
Revision A1
Codename TU106-200A
Core family 0x166 (TU106)
Technology 12 nm
Memory size 6 GB
Memory type GDDR6
Memory vendor Micron
PCI device bus 8 (0x8), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1043)
Model ID 0x1F08 (0x868C)
Revision ID 0xA1
Performance Level 0
Core clock 315.0 MHz
Memory clock 405.0 MHz

Display adapter 1
Name Citrix Indirect Display Adapter
Board Manufacturer 0x0000 (0x0000)
Performance Level 0


Monitor 0
Model LG FULL HD (LG Electronics (GoldStar))
ID GSM5B55
Serial
Manufacturing Date Week 1, Year 2016
Size 21.7 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-85 kHz
Vertical Freq. Range 56-75 Hz
Max Pixel Clock 180 MHz
Gamma Factor 2.2

Monitor 1
Model LG FULL HD (LG Electronics (GoldStar))
ID GSM5B55
Serial
Manufacturing Date Week 1, Year 2016
Size 21.7 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-85 kHz
Vertical Freq. Range 56-75 Hz
Max Pixel Clock 180 MHz
Gamma Factor 2.2


Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows 10 (10.0) Professional 64-bit (Build 18363)
DirectX Version 12.0

 

[NightHawkRMX]

Wait for the Rosewill PSU to come and see if it fixes the issue.

Unexpected shutdowns more often than not are power related.

Raidmax has not made a single good PSU to date, so i suspect this is the issue. The wattage is fine, but it is most likely garbage quality. You probably could buy a PSU like a Corsair CX550w and have it work perfectly even though it is many watts less than the Raidmax.

 

[Third-Eye]

What is the memory kit, speed, timings and voltage you are using and is it 2 or 4 modules?

 

[bignastyid]

Raidmax is garbage and customer reviews are next to worthless.

 

[Chipolte_away]

What is the memory kit, speed, timings and voltage you are using and is it 2 or 4 modules?

Patriot Viper Steel 32 GB (2 x 16 GB) DDR4-3200 Memory

I have the BIOS set to 'auto' for speed, I have manually set it to 2133 with the same issue. CPUID shows 1.2v and tried setting vddp to .9v

 

[Chipolte_away]

Wait for the Rosewill PSU to come and see if it fixes the issue.

Unexpected shutdowns more often than not are power related.

Raidmax has not made a single good PSU to date, so i suspect this is the issue. The wattage is fine, but it is most likely garbage quality. You probably could buy a PSU like a Corsair CX550w and have it work perfectly even though it is many watts less than the Raidmax.

Thank you for the fast reply. I'll post back if the PSU resolves the issue, glad I can return the raidmax easily.

 

[Third-Eye]

This is most likely just a terrible PSU issue.

 

[Chipolte_away]

Thanks everyone, the Roswell PSU did the trick knock on wood over 1 hour at ultra settings no issues.

This was the first time I had seen a consumer modular PSU if I had known how much easier they were to cable I would have just got this one to begin with.

 

[NightHawkRMX]

All kinds of companies have modular PSUs now.