The details:
Spectrum Internet (400/20 plan) on a Wave2 (Hilton EN2251) modem.
Connected to that is a 3 day old Netgear AC1750 running the latest firmware (1.0.4.102_10.0.75)
Then my desktop system using an Intel I219-V. All running on Cat6 ethernet.
I'm getting 117 down, 23 up on average. Latest test going through the router is 130 down, 23 up (»[Cable Speed test: 130.38/22.37 34 ms]).
IF I connect my desktop straight to the modem, I get 450-475 down, 23 up on average. Latest test running straight to the modem is 476 down, 23 up (»[Cable Speed test: 476.10/23.90 34 ms]).
Tried connecting my old router (Linksys EA8300). Same result, 117 down, 23 up. That's actually why I bought the new Netgear, actually.
Just for fun, I tried swapping in another router I have laying around, (TP-Link Archer A7). Exact same result.
QoS, VPN, and Wifi all disabled during testing, so we can rule that out. Tried multiple cables too, so it's not a bad cable either.
Had Spectrum send out a tech. They replaced the modem (with an identical model), got the SAME result, and then said it's a bad router. I could see that, if it were just ONE router. But THREE different routers, from THREE companies?
As an aside, I let the router clone the MAC of my desktop. Speed reached 300 down, 22 up for about 15 minutes before dropping back to 117 down, 22 up again.
I've tried 4 different desktops and 2 laptops by this point. Total of 36 tests. Same results.
I've used the DSLReports speed test, SpeedTest.net, AND Spectrum's speed test (which is just a branded version of speedtest.net). All report the same thing.
Modem -> Computer, 400+ down.
Modem -> Router -> Computer: 117 down.
Any ideas on how to fix this?
Spectrum Internet (400/20 plan) on a Wave2 (Hilton EN2251) modem.
Connected to that is a 3 day old Netgear AC1750 running the latest firmware (1.0.4.102_10.0.75)
Then my desktop system using an Intel I219-V. All running on Cat6 ethernet.
I'm getting 117 down, 23 up on average. Latest test going through the router is 130 down, 23 up (»[Cable Speed test: 130.38/22.37 34 ms]).
IF I connect my desktop straight to the modem, I get 450-475 down, 23 up on average. Latest test running straight to the modem is 476 down, 23 up (»[Cable Speed test: 476.10/23.90 34 ms]).
Tried connecting my old router (Linksys EA8300). Same result, 117 down, 23 up. That's actually why I bought the new Netgear, actually.
Just for fun, I tried swapping in another router I have laying around, (TP-Link Archer A7). Exact same result.
QoS, VPN, and Wifi all disabled during testing, so we can rule that out. Tried multiple cables too, so it's not a bad cable either.
Had Spectrum send out a tech. They replaced the modem (with an identical model), got the SAME result, and then said it's a bad router. I could see that, if it were just ONE router. But THREE different routers, from THREE companies?
As an aside, I let the router clone the MAC of my desktop. Speed reached 300 down, 22 up for about 15 minutes before dropping back to 117 down, 22 up again.
I've tried 4 different desktops and 2 laptops by this point. Total of 36 tests. Same results.
I've used the DSLReports speed test, SpeedTest.net, AND Spectrum's speed test (which is just a branded version of speedtest.net). All report the same thing.
Modem -> Computer, 400+ down.
Modem -> Router -> Computer: 117 down.
Any ideas on how to fix this?