rt64.sys Blue Screen

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rt64 is tied to Realtek Network Interface Card, do you use WIFI or Ethernet? What motherboard do you have? Depending who answers first, the dump files will tell us that info (I can't read them myself).

Might want to check motherboard web site and see if any new LAN drivers there.
 


I use ethernet and the motherboard is a Gigabyte GA-970A-D3. The website has drivers from 2015 while device manager tells me my current driver is from 2017.
 
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/Krc7.html

File: 011618-34531-01.dmp (Jan 16 2018 - 17:47:43)
BugCheck: [INTERRUPT_EXCEPTION_NOT_HANDLED (3D)]
*** WARNING: Unable to verify timestamp for rt640x64.sys
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 10 Hour(s), 30 Min(s), and 56 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.
 
that one works, it appears site deleted all your old ones though.

Try upgrading your netgear drivers, they are from 2012. IT might be conflicting with the realtek driver
Synapse could do with an update but its not going to cause these errors.
 


Hey, sorry for replying so late.

The Netgear drivers aren't even in use anymore. I had a wireless netgear adapter briefly in the summer of last year but I got rid of it because it was garbage. These issues have been appearing since way before the netgear thing.

I also had another crash just now but it froze my PC with no bluescreen. There's no minidump but the memory.dmp file seems to have picked it up. Idk if I can upload it since it seems quite large though.
 
Do the below so you ready for next time.

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a cloud server and share the link here and Gardenman will look at it again.
 


How do you think I uploaded the first minidump? 😛

I've already got all that enabled, this last crash wasn't a BSOD. The computer just froze and I had to do a hard shutdown.
 
Sorry, I wasn't sure as I can't read them myself so I hadn't looked at your original link, and I hadn't given instructions to you to make them.

Motherboard: GA-970A-D3
CPU: AMD FX(tm)-8120
RAM: 16gb DDR3
GPU: Nvidia something

I can't tell what else you have so fill in gaps. What PSU do you have?

Not really an expert on what causes freezing. Might want to run memtest86 on both ram sticks, 1 at a time. Any errors at all are too many, and show stick needs to be removed/replaced. Only score you want is 0. It creates a bootable USB so can run outside windows.
 


It's a Corsair CX600, relatively new as I only bought it in 2016. These issues were also happening before I got that.

If it also helps, the brand of the RAM is...Non-specific. It's by some company called Team Group, not exactly the finest brand.
 
https://www.teamgroupinc.com/en/products/memory/ I wonder which one it was on here, could guess at Elite (which is under desktop memory) or might not be listed on site anymore. Anyway, run memtest.

How long have you had this problem? What parts replaced since it started? is it always the RT64 BSOD (or do you mean the freeze always happened?)
Which GPU is it?

remove netgear drivers if you aren't using them now
 


I'll run memtest when I get the chance but doing it last time took way too long just for a single pass when I needed to be able to use the computer (Took something like 8 hours, no errors at least).

This has honestly been going on for probably around 2-3 years. I've posted on here before and on different forums, it's almost always a different issue. I might have some old minidumps uploaded somewhere still but I'm not sure.

Since this started I've replaced the PSU, GPU (It's a GTX 1050Ti now) and added a CPU cooler so overheating is sort of out of the question too.

Also these problems typically manifest as BSODs but sometimes it'll just be a straight up freeze. Other times the computer will hang for a minute or two then come back. I've ran every test under the sun on my HDD so I can more or less rule that out (I think).

I guess I should add for the record that my HDD is a Seagate ST2000DM001.

I've tried reinstalling drivers, uninstalling drivers, tests, this has even persisted through a clean upgrade from Windows 7 to Windows 10 (Doubly so in fact because to upgrade from Windows 7 to Windows 10 I had to do a clean install of Windows 7 first because no matter how hard I tried the Windows 10 installation would keep failing). If it's somehow a crazy persistent virus issue then it must be persisting through the BIOS because I like to think I'm fairly responsible with what I do online, I certainly don't go out of my way to download files labelled 'linkinparkmixmp3.exe'
 
I have the same Seagate drive here though its storage, not boot drive.

Did you have these problems on Win 7? If it only started after upgrading to win 10, it could be the fact your motherboard only has 2 win 10 drivers and both of those are Realtek. The only AMD driver installed is your sata drivers.

You could try to install some of the win 8.1 drivers as they may work with win 10 still and you have 6 drivers there (ignore realtek if you already upgraded them): https://www.gigabyte.com/Motherboard/GA-970A-D3-rev-10-11#support-dl

Win 7 drivers don't play well with win 10, might explain bsod following you.

Hardware driver support could explain the BSOD following you.
 


These problems were still very much present on Windows 7.
 
hdd don't normally create BSOD so I wouldn't start there.
You tested ram and got no errors after 8 hours.
replaced PSU
replaced GPU
replaced CPU cooler
only a few things left... motherboard/CPU

might get you to download HWINFO and run it in background as it can be set to log sensor readings which might lead us to a solution. open the program and tick sensors only before clicking run. Now in next window, at bottom right are a series of buttons. One of them is start logging

think I get a 2nd opinion on this problem.

How often are crashes? Is it freezing a lot?

try running in safe mode and see if it acts up.
 


Started logging with HWInfo now, I'll keep that running and I guess hopefully I get another crash though they're completely unpredictable.

I appreciate your continued help.
 
Since having Hwinfo now could you do the next?

open Hwinfo.,
close the top window which is the system summary,
in the main window at the left top click "save report",
at the bottom of the next window check "short text report",
after that you'll see what's in the pc,
copy by clicking "copy to clipboard" and rightclick+paste in your next respons
Ram info is what i'm mostly interested in.

Before closing the "System Summary" can you look at the left low quarter and see which bios you run? You need to uncheck "sensors only" to do the above.
 


Computer: GIGABYTE GA-970A-D3
CPU: AMD FX-8120 (Zambezi, OR-B2 (Orochi))
3100 MHz (15.50x200.0) @ 3423 MHz (17.00x201.4)
Motherboard: GIGABYTE GA-970A-D3
Chipset: AMD 970 (RX980) + SB920/SB950
Memory: 16384 MBytes @ 671 MHz, 9-9-9-24
- 8192 MB PC10600 DDR3 SDRAM - Team Group Team-Elite-1333
- 8192 MB PC10600 DDR3 SDRAM - Team Group Team-Elite-1333

Graphics: Zotac GTX 1050 Ti
NVIDIA GeForce GTX 1050 Ti, 4096 MB GDDR5 SDRAM
Drive: ST2000DM001-1CH164, 1953.5 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: Optiarc DVD RW AD-7280S, DVD+R DL
Sound: ATI/AMD SB800/Hudson-1 - High Definition Audio Controller
Sound: NVIDIA GP107 - High Definition Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS: Microsoft Windows 10 Home (x64) Build 16299.125 (1709/RS3)

BIOS Date: 12/16/13
BIOS Version F13b
 
Maybe the 125watt TDP cpu is just too much for the board,can't say i'm sure it is that.

Can you look in the bios and see at what voltage the ram is working? If 1.5V up it to 1.65V for the moment and see if that gives extra stability.


Looking at this is the FSB just a little too high,can you set this at 200?
 


Would I set the FSB in the BIOS too?
 
From what I can tell, the CPU is supported by Motherboard

FX-8120, 3.1 GHz, HT 5200 MHz, L2 8x1 MB, L3 8 MB, TDP 95 Watt, Bulldozer, 0.032 micron, Rev B2 F9
FX-8120, 3.1 GHz, HT 5200 MHz, L2 8x1 MB, L3 8 MB, TDP 95 Watt, Zambezi, 0.032 micron, Rev B2 F9

http://www.cpu-upgrade.com/mb-Gigabyte/GA-970A-D3(rev._1.3).html

F9 is the bios you need to be on or higher to use CPU.

Vic is very helpful for me so hopefully we can figure this out :)

 
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