I should probably start this by saying that I am not a very tech savvy person. Please go easy on me if this is a simple solution and i'm just being dumb.
Recently I bought an rtx GeForce 2060 super as a big upgrade to my previous gtx 770. once I plugged it in everything worked great for about 5 days until I started played star wars battlefront 2, and my computer crashed. After rebooting it, I would only be able get past my boot-up page. After that, my monitor would black screen, then shortly after turn off. After that my mouse and keyboard would turn off. I had restarted it countless times, but it would never get past that. I decided to plug in my old gpu and it was back to running normally.
I decided to exchange the 2060 super for a new one because I had thought that it may be defective. After I plugged in the new one I was able to get into a game of rainbow six siege and then, yet again, computer crashes, back to square one.
Here are my other parts:
CPU: AMD FX(tm)-8120 @3422 Mhz
SSD Storage: 240GB SanDisk SDSSDA240G
OS: Windows 10 Pro x64
Motherboard: ASUSTeK ROG Crosshair V Formula
RAM: 16GB
Case: Corsair large tower case
Power Supply: 720W
I had already dowloaded the most recent drivers for the graphics card, and I also replaced the fans on my case with newer ones.
I also tried plugging in the gpu to my brother's computer to see if it worked in his, but it seemed to have the same issue,
It's probably also worth mentioning that everything has been previously used.
Any and all advice I can get would be greatly appreciated.
Recently I bought an rtx GeForce 2060 super as a big upgrade to my previous gtx 770. once I plugged it in everything worked great for about 5 days until I started played star wars battlefront 2, and my computer crashed. After rebooting it, I would only be able get past my boot-up page. After that, my monitor would black screen, then shortly after turn off. After that my mouse and keyboard would turn off. I had restarted it countless times, but it would never get past that. I decided to plug in my old gpu and it was back to running normally.
I decided to exchange the 2060 super for a new one because I had thought that it may be defective. After I plugged in the new one I was able to get into a game of rainbow six siege and then, yet again, computer crashes, back to square one.
Here are my other parts:
CPU: AMD FX(tm)-8120 @3422 Mhz
SSD Storage: 240GB SanDisk SDSSDA240G
OS: Windows 10 Pro x64
Motherboard: ASUSTeK ROG Crosshair V Formula
RAM: 16GB
Case: Corsair large tower case
Power Supply: 720W
I had already dowloaded the most recent drivers for the graphics card, and I also replaced the fans on my case with newer ones.
I also tried plugging in the gpu to my brother's computer to see if it worked in his, but it seemed to have the same issue,
It's probably also worth mentioning that everything has been previously used.
Any and all advice I can get would be greatly appreciated.