Question RTX 2060 Ventus XS not listed in device manager

[Kerindras]

Win 10 64-bit not "compatible" with Nvidia drivers. Device manager does not see the RTX 2060. None of this is making any sense to me. Frustrated and stuck in on-board graphics mode.

No idea what to do, where to go to get help.

 

[MrN1ce9uy]

Go to Nvidia GeForce website and re-download the correct driver for your system. I've downloaded the wrong driver on more than one occasion.

Be sure it's not the mobile drive.

 

[Kerindras]

GeForce Experience says my Win 10 is not compatible and going through every option in driver selection gives me "driver not compatible with your version of windows"

 

[Deleted member 2731765]

Win 10 64-bit not "compatible" with Nvidia drivers. Device manager does not see the RTX 2060. None of this is making any sense to me. Frustrated and stuck in on-board graphics mode.

No idea what to do, where to go to get help.

What does it say under the Device Manager settings, "Microsoft Basic Windows Adapter" ? Is there a yellow exclamation mark next to it ?

Are you having a prebuilt OEM system ? Just make sure you are installing the GAME ready drivers/GRD, and not the Creator version/CRD. Also, there are 2 driver types, DCH and Standard. Which one did you install ?

By the way, DCH drivers cannot be installed over Standard Drivers, and Standard Drivers cannot be installed over DCH Drivers. The choice must be made after a cleaning via DDU.

To check which display driver type you need, right-click over the Windows desktop -> select NVIDIA Control Panel -> click on the System Information link on the bottom left hand corner of the NVIDIA Control Panel -> look at text that follows “Driver Type”. You should see one of the following : DCH or Standard, assuming you are able to install the drivers.

Just make sure you are installing the correct driver version as well, i.e 64-bit if using a 64-bit OS, and not 32-bit.

 

[Kerindras]

Says "Microsoft Basic Windows Adapter" with no exclamation.

It's a built system, not OEM. Tried the Standard. Nvidia Control Panel does not appear on right click though the option to access it is displayed ... crap, I forget where... but was not clickable.

Went through all of the options: GeForce 2060, Win 10 64-bit, Standard and avoided the Laptop version.

After getting the "incompatible" message a couple times I DL'd the Nvidia Experience and had it do its thing. Same result.

I did not know of the DDU cleaning option. Will DL it and run it after work, then reinstall.

If that doesn't work, I'll check the BIOS for Disable On-board Video Adapter and start over.

The help is much appreciated!

 

[Deleted member 2731765]

Will DL it and run it after work, then reinstall.

If that doesn't work, I'll check the BIOS for Disable On-board Video Adapter and start over.

Okay, no problem at all. After testing the GPU, report back with the results.